HR Employee Relations Specialist at Parker and Sons in Phoenix, AZ

Overview

Parker & Sons is looking for an HR Employee Relations Specialist to join our team! The Employee Relations Specialist is responsible for fostering a positive work environment by addressing employee concerns, conducting investigations, and ensuring consistent application of company policies. This role partners closely with leadership to support a high-performing workforce while ensuring compliance with federal, state, and local employment laws. The ideal candidate is experienced in managing employee relations in a fast-paced, operational environment.

Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!)

This is an in-office position with the hours of M-F either 630am-3:30pm or 7am-4pm

What's in it For Me?

• $31.00 to $33.00/hr DOE
• Flexible PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

Employee Relations & Investigations

• Serve as a primary point of contact for employee relations matters
• Conduct prompt, thorough, and impartial investigations into employee complaints, including harassment, discrimination, and policy violations
• Provide recommendations and partner with leadership on appropriate corrective actions
• Ensure consistent and fair application of company policies and practices

Manager & Employee Support

• Coach supervisors and managers on employee relations best practices, documentation, and performance management
• Provide guidance on disciplinary actions, terminations, and conflict resolution
• Support employee engagement and retention initiatives

Compliance & Risk Management

• Ensure compliance with federal, state (Arizona), and local employment laws and regulations

• Maintain accurate and confidential employee relations documentation

• Interpret and administer company policies, including attendance, PTO, and code of conduct

Reporting & Administration

• Track and analyze employee relations trends to identify risks and recommend proactive solutions
• Prepare reports and summaries for HR leadership
• Track and maintain termination and performance review spreadsheets, checklists and processes
• Manage the HR email inbox and handle inquiries accordingly
• Other administrative duties as needed

Qualifications

• 3+ years of employee relations or HR Generalist experience with a strong focus on investigations, preferably in a service, construction or trades environment
• Strong investigative and problem-solving skills
• Excellent interpersonal and conflict resolution abilities
• Ability to build trust and maintain confidentiality
• Strong judgment and decision-making skills
• Effective communication and coaching skills
• High attention to detail
• Strong organizational and time management skills
• Works well under pressure and meets tight deadlines
• Full understanding of HR functions, employment laws and best practices
• Proficiency in HRIS systems and Microsoft Office (Excel, Word, Outlook)
• Ability to pass a background check and drug screen

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit, stand, walk, and use hands to handle or feel objects, tools, or controls
• Ability to communicate effectively, including speaking and hearing
• Ability to occasionally lift and/or move up to 20 pounds
• Work is typically performed in an office environment

Please note:

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned
• This job description is subject to change at any time

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.