WSOP Poker Supervisor - Temporary… at Paris Las Vegas · Atlantic…

Responsible for the successful execution of property poker tournaments, Supervises the Poker operation of assigned area, ensuring compliance with regulations, internal controls and departmental policies and procedures. Responsible for providing flawless customer service, passion for customer care, and a commitment to proactive service and recovery as necessary.

$25 per hour.

Responsibilities

Oversees the operations of assigned Poker area, ensuring compliance with government and company regulations, internal controls and departmental policies and procedures. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Maintains awareness of activity on games in area of supervision; settles disputes that may arise, escalating issues when appropriate. Verifies issuance of credit after completion of all authorization procedures. Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace. Directly responsible for customer service objectives. Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system. Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure.

Qualifications

Excellent supervisor, interpersonal, communication and problem-solving skills. Must present well-groomed professional appearance. Must have excellent customer service skills. Must be able to listen and respond to visual and aural cues.

About the Company

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.