Ambassador- Part Time (Harrah's… at Paris Las Vegas · Atlantic…

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $16.00-$17.00 per hour

Responsibilities

Demonstrates an ability to acquire, master and perform excellent customer service skills. Exhibits a positive, outgoing personality. Acts as a role model and is influential in selling the Diamond status message to both customers and employees through example and leadership. Acts as a host initiating preferential treatment for Diamond status members that will reinforce loyalty and continued patronage. Promotes positive interaction with Harrah’s guests and employees at all times. Provides a fun-filled, entertaining environment for our guests through flawless delivery and execution of service. Provides assistance to customers at Valet, Hotel Lobby and Hotel Check-in. Stays completely informed of all Marketing programs. Position is located in a cigarette-smoke environment.

Qualifications

High school diploma required. Ability to read and write English. Minimum of (2) years experience in a highly visible customer service role. Ability to work independently with minimal supervision.

About the Company

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.