Office Manager at Paris Brothers in Kansas City, MO

Description

About the Company

We are an integrated portfolio company that brings craft, innovation, and operational mastery together to build and scale specialty food & beverage brands across both B2B and B2C.

Our portfolio includes owned and licensed brands such as Parisi Coffee, Mother Earth Organic Coffee, Cervasi Italian Foods, Luigi Bonura’s Pasta Sauce, and Margaritas Amigos Salsas, among others. Beyond brand ownership, we operate as a full-service operating company offering:

• Contract      manufacturing and coffee roasting
• Global      importing and sourcing
• Private      label program development
• Branding      and packaging services
• Fulfillment      operations
• Logistics,      climate-controlled warehousing, cold storage, and DSD (Direct Store      Delivery)

GENERAL SUMMARY

The Office Manager is responsible for the day-to-day operations and overall functionality of our office/headquarters. This role will serve as the primary on-site point of contact, ensuring a professional, organized, and welcoming workplace environment. The Office Manager supports employees, customers, and visitors while coordinating office services, facilities, supplies, and administrative activities. The Office Manager will also be a part of and in support of the Customer Service team and functions. 

This newly created position is designed to support growth, operational efficiency, and a positive office experience. This position plays a critical role in establishing a smooth, professional, and welcoming environment in our new office. The Office Manager helps ensure that employees can focus on their work while customers and visitors experience our brand(s) at their best.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Office Operations & Administration

· Serve as the primary on-site office contact during business hours

· Answer and route incoming phone calls professionally and efficiently

· Manage office mail, deliveries, and visitor check-in

· Maintain office organization, cleanliness, and functionality

· Support office schedules, conference rooms, and shared spaces

· Support internal communications and administrative needs as required

Customer Service & Team Support 

· Provide operational support to the Customer Service team and functions

· Assist with customer inquiries, routing requests to appropriate teams as needed

· Support on-site meetings and visitors, ensuring a positive customer experience

· Act as a liaison between office staff and leadership for facilities or resource needs

· Assist with Customer Order Processing and reply to customer communications 

Facilities & Office Maintenance 

· Coordinate office maintenance with the Maintenance Department for repairs and service with vendors, landlords, and providers

· Monitor and communicate facility issues promptly (HVAC, cleaning, repairs, security, etc.)

· Manage office safety, cleanliness, and compliance with company standards

· Maintain relationships with building management and external vendors (as needed)

Supplies & Inventory Management 

· Order and manage office supplies, breakroom items, and consumables

· Track inventory levels and forecast supply needs

· Ensure office equipment (printers, phones, coffee equipment, etc.) is maintained and functional

Parking & Logistics 

· Manage employee and visitor parking assignments and policies

· Coordinate parking access, permits, and communications

· Support office move-in logistics and ongoing space planning as the office grows

Coffee & Hospitality Support 

· Brew and serve coffee for the office daily and visitors as needed

· Maintain coffee equipment, including cleaning, stocking, and basic troubleshooting

· Coordinate service or repairs for coffee equipment when necessary

· Ensure coffee and beverage areas are clean, stocked, and inviting

Additional Responsibilities

· Support onboarding activities for new employees at the office location

· Assist with office events, meetings, and employee engagement activities

· Develop and document basic office procedures and best practices

· Identify opportunities to improve office efficiency and employee experience

· Perform other duties as assigned by supervisor to support business operations

SUPERVISORY RESPONSIBILITIES

· This position has no supervisory responsibilities.

FISCAL RESPONSIBILITY 

· Position has limited fiscal responsibility to monitor department expenditures. May assist in the collection of data in support of recommendations for departmental budget allocations. 

MINIMUM QUALIFICATIONS

Required Education and Experience

· High School Diploma or equivalent GED.

· 2+ years of experience in office management, administrative support, or a similar role preferred

KNOWLEDGE SKILL & ABILITIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

· Strong organizational skills with attention to detail

· Passion for coffee with barista training or hands-on experience preferred. 

· Excellent communication and customer service skills

· Ability to manage multiple priorities in a fast-paced environment

· Comfortable coordinating with vendors and external service providers

· Basic troubleshooting skills for office equipment

· Proficiency with Microsoft Office (Outlook, Teams, Excel, Word)

· Reliable, proactive, and self-directed with an ownership mindset

POSITION TYPE AND EXPECTED HOURS OF WORK

· Work is primarily in a normal office environment.

· Regular business hours: Monday through Friday 8am until 5pm

· Occasional overtime hours may be expected during busy times and to meet customer needs. 

TRAVEL 

· Occasional travel within the metropolitan area may be required. 

WORKING CONDITIONS & PHYSICAL DEMANDS

· This position is relatively free from unpleasant environmental conditions or hazards and minimal physical effort. Incumbents may be required to exert up to 30 pounds of force occasionally, up to 10 pounds of force frequently when moving objects.

· Frequent standing and walking are required throughout the day.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS INCLUDE:

- Medical Insurance

- Dental Insurance

- Vision Insurance

- Health Savings Account (HSA)

- Life Insurance

- Short-Term Disability

- Long-Term Disability

- 401(k) w/company matching

- Paid Time Off (PTO)

- Paid Holidays

Equal Opportunity Employer

Paris Brothers is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace.  

Offers of employment are contingent upon successful completion of a criminal background check and a pre-employment drug screening, which includes testing for marijuana (THC), consistent with federal contractor requirements.