Paradigm Oral Health→
Practice Relations Ambassador - Oral… at Paradigm Oral… · San Rafael
Skills
Job Description
Summary: Paradigm Oral Health is seeking a Practice Relations Ambassador to promote their services and strengthen their brand in the North Bay area. The role involves building relationships with dental professionals, planning events, and managing social media content to enhance referral engagement and patient volume.
Responsibilities:
- Build and maintain referral relationships with general dentists and specialists within the designated territory and surrounding communities
- Conduct routine field visits through scheduled appointments and drop-ins with dental offices and administrative contacts
- Provide professional, in-person representation of the practice, maintaining a consistent presence across allocations within the territory
- Monitor referral patterns, identify new growth opportunities, and share market feedback with leadership
- Partner with surgeons and regional leadership to support territory-specific growth plans
- Assist with campaigns promoting new practice openings, new services, and new providers
- Track activities and results to support data-driven decision making and referral strategy, including market activity, competitor insights, referral trends, and community opportunities
- Capture examples of ROI from outreach efforts (e.g. event → referral lift)
- Plan, schedule, and support Lunch & Learns, CE courses, Open Houses, and relationship-building events
- Coordinate all logistics including venues, catering, attendance management, communications, and day-of execution
- Evaluate event outcomes and report impact on referral engagement and patient volume
- Capture engaging, authentic content (photos, short videos, written features) to support marketing initiatives
- Create and manage social media content calendars, including daily posting, scheduling, and engagement on platforms such as Instagram and Facebook; monitor performance metrics and adjust strategies as needed
- Stay current on social media trends, editing tools, and best practices to ensure content remains fresh, effective, and on brand – professionally representing the practice in all posts and interactions
- Travel within the territory as needed to support referral development and practice operations
- Independently manage schedule, priorities, and trip planning across multiple locations to maximize efficiency
- Maintain accurate records of field activities, market contacts, and communications
- Submit weekly activity summaries or reporting as required by management
Required Qualifications:
- Bachelor's degree or 1–3 years of relevant experience
- Valid driver's license
- Outgoing and engaging people-person with ability to build relationships easily
- Highly effective written and verbal communication skills
- Excellent organization and time management skills
- Creative and competitive in strategic planning
- Highly motivated, results-oriented, and driven by success
- Self-starter with a strong sense of initiative and ability to stay busy without direct supervision
- Ability to work both independently and collaboratively within a team
- Familiarity with photo, video, and social media tools to capture and share engaging content
Preferred Qualifications:
- Event planning, hospitality, customer-facing service, and/or marketing experience preferred
- Dental/Oral Surgery experience helpful but not required
Required Skills: Event Planning, Social Media Content Creation, Instagram, Facebook, Referral Development, Territory Management, Photo and Video Editing Tools
Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (HSA) with HDHP health plans, PTO, Sick Time, Paid Holidays, Paid Parental Leave, Short- and Long- Term Disability, 401(k) Plan w/ Company Match, Employee Assistance Program (EAP), Bonus potential, Annual merit reviews, Mileage Reimbursement