Solutions Architect at PAR Technology in New Hartford, NY

Solutions Architect

Location: New Hartford, NY

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Location:

PAR Tech Inc.

8383 Seneca Turnpike, New Hartford, NY 13492. May telecommute.

Reports To:

Director of Engineering

What We’re Looking For:

Requirements:

• Bachelor’s in Computer Science, Software Engineering, or closely related

• 5 years of experience as a Full Stack Developer using:

  • .NET

  • C#

  • Microsoft SQL

  • Microsoft Azure

  • Redis

  • Angular/TypeScript.

Unleash your potential: What you will be doing and owning:

Pilot and Deployment 80%

• Work with customers to develop databases that meet customer requirements.

• Assist Project Managers in developing pilot and deployment programs.

• Design and test system configuration to provide customer-specific solutions.

• Work with Project Managers to prepare internal and external organizations for deployment and support.

• Design and create solutions, such as menus, online ordering, mobile ordering, and other cloud-based solutions.

• Collaborate with customers during development of solutions to provide training regarding database and configuration maintenance.

• Maintain a working knowledge of customer operations to facilitate problem resolution and educating support teams.

• Provide technical sales support via a variety of media and formats to include demonstrations, webinars, Q&A sessions, etc.

• Conduct internal and external cross-functional technical meetings as required.

• Prepare education materials on new features to build LMS modules for training Sales and Support.

• Exercise independent judgment in selecting and interpreting information and manage deviations from standard methods and resolving problems.

Communication 20%

• Keep Sales Team, Product Team, and Software Delivery Services up-to-date on status of ongoing activities.

• Interact with Product Management, Project Management, Support, and Services, as well as other internal organizations.

• Document and report on project details and configurations to prepare support organizations.

• Frequently interact with customers at all levels.

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.