Customer Integrations Engineer at PAR Technology in New Hartford, NY

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

We are seeking a Customer Integrations Engineer to support the development and maintenance of integrations between our internal platforms and third-party systems. This role is ideal for an early-career engineer who wants hands-on experience with real APIs, production data, and backend services while learning how enterprise systems interact in real-world environments.

You’ll work on existing integrations, help build new ones, and troubleshoot real customer scenarios alongside senior engineers. In this role, you’ll gain exposure to restaurant-industry HRIS, payroll, POS, and accounting platforms, and learn how to design integrations that handle real-world complexity -- not just ideal workflows.

This role builds a strong foundation in backend engineering and systems integration. Success means developing the skills to support production systems responsibly, contributing meaningfully to integration work, and progressively taking ownership of integration projects. As you grow, you’ll have opportunities to advance into technical, product, or leadership paths depending on your interests and strengths.

Position Location:

Remotely based in the US, including New Hartford, New York, Syracuse, NY Region, Philadelphia, PA, Minneapolis, MN, Austin, TX, Chicago, IL.

This role operates with flexibility to work remotely and onsite as business needs dictate. The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings, leadership sessions, and team events will take place in the global company locations.

Reports To:

Director of Product

What We’re Looking For:

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 1–3 years of professional or internship experience in software development, integrations, or data-related roles.

• Hands-on experience with C#, SQL, or backend development (professional, academic, or personal).

• Curiosity about how systems communicate and work together in the real world

• Working knowledge of C# or another object-oriented programming language.

• Basic understanding of REST APIs and JSON.

• Familiarity with SQL and relational databases.

• Interest in backend systems, integrations, and data workflows

Additional skills:

• Strong problem-solving mindset and a desire to learn.

• High attention to detail when working with data and production systems.

• Ability to follow established patterns and seek help when needed.

• Clear communication and collaboration skills.

Unleash your potential: What you will be doing and owning:

Integration Support & Development

• Build, maintain, and support integrations with client systems and third-party platforms.

• Enhance existing integration code through bug fixes, small feature updates, and incremental improvements.

• Analyze third-party APIs to understand data structures, authentication methods, and common edge cases.

• Investigate production integration errors, log issues, and escalate complex problems as needed.

Backend Engineering & Automation

• Build backend services and automation workflows using C#/.NET.

• Write and maintain scripts or lightweight services to streamline internal processes.

• Learn and apply patterns related to asynchronous processing, batching, and error handling.

• Participate in code reviews to improve code quality and deepen engineering skills.

API & Front-End Development

• Help build and maintain internal APIs, applying fundamentals of API design, versioning, and security.

• Support internal web applications built with Angular by making small updates and bug fixes.

• Gain exposure to full-stack development through guided tasks and pair programming.

Data & Troubleshooting

• Use SQL to investigate data issues, validate integration outputs, and identify inconsistencies.

• Help identify missing or unexpected data across systems and support cleanup or correction efforts.

• Collaborate with senior team members to diagnose and correct data and workflow issues.

Collaboration & Learning

• Work closely with senior engineers, product managers, and operations teams to understand requirements.

• Communicate progress, blockers, and findings clearly and proactively.

• Ask questions, document learnings, and continuously build domain knowledge about integrated systems.

Interview Process:

• Interview #1: Video Screen with Talent Acquisition Team

• Interview #2: Video interview with the Hiring Manager (via MS Teams)

• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.