General Manager at Papa John's in Baltimore, MD

Papa John’s is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for you. You’ll be the driving force behind the restaurant’s operational success, financial performance, and overall customer experience. Along with a competitive salary, you’ll also be rewarded with an incentive-driven bonus plan that recognizes your hard work and success!

This is your opportunity to become a key player in the continued growth of Papa John’s, where you’ll have the chance to lead a dedicated team and make a significant impact on the business.

Responsibilities

• Oversee financial performance, including budgeting, forecasting, and maintaining profitability through effective cost controls.
• Manage inventory and ordering to maintain optimal stock levels and reduce waste.
• Lead operational strategies to meet and exceed company goals for quality, customer service, and profitability.
• Guide and mentor your team to ensure exceptional service, cleanliness, and adherence to Papa John’s standards.
• Ensure the restaurant is compliant with all company policies, industry regulations, and food safety standards to guarantee a safe, clean environment for both staff and customers.

Qualifications

• Strong communication and interpersonal skills to manage both staff and customer relationships effectively.
• Solid experience in financial management, including budgeting and profit and loss analysis.
• 3+ years of experience in restaurant management, preferably in a fast-paced environment.
• Must have reliable transportation to get to and from the store, the bank, and required meetings.
• Proven leadership skills with a strong ability to build, motivate, and lead teams.