Summer IT Intern at Pansophic Learning in Parma, OH

Summary: Pansophic Learning is looking for a qualified intern to join their IT team this summer. The IT Intern will assist in data entry work related to school launch and road mapping while gaining broad experience in various aspects of IT support. Responsibilities: - Erasing and re-imaging Windows devices - Enrolling Windows devices into our Microsoft Azure environment - Assessing Windows and Chrome devices to determine usability, performance, and compliance - Identifying, tagging, and scanning select information technology inventory and assets - Querying, verifying, and updating asset management software control systems to reflect item support life remaining, location, funding source, and ownership - Updating Chromebooks to latest OS - Upgrading Windows 10 to Windows 11 - Assisting with New School Setups and Equipment Moves - Working on support tickets, identifying duplicates and addressing - Other duties as assigned Required Qualifications: - Ability to think independently and contribute to the overall effort without much direction - Ability to work well within a team environment - Ability to work well under pressure Required Skills: Windows device imaging, Microsoft Azure device enrollment, Windows device assessment, Chrome device assessment, Information technology inventory tagging, Asset management software, Chromebook OS updating, Windows 10 to Windows 11 upgrade, Support ticket handling, Independent thinking