Business Operations Analyst Intern at Panorama Global · Location…

Summary: Panorama Global is a social impact nonprofit that empowers changemakers through radical collaboration. The Business Operations Analyst Intern will support data collection and analysis initiatives to drive process improvement and business development strategy, collaborating closely with various teams to enhance data integrity and streamline workflows. Responsibilities: - Support structured data collection across programs and operational functions using our CRM - Conduct quantitative analysis to identify trends, gaps, and performance insights related to Panorama’s business development goals, while supporting implementation of new data-capture processes - Assist in maintaining and improving data quality and documentation standards - Develop dashboards, reports, and visualizations (e.g. in Excel, Salesforce, Tableau, or similar tools) to support internal and external stakeholders - Map and analyze current operational workflows - Identify inefficiencies, control gaps, or redundancies - Recommend process enhancements to improve efficiency, transparency, and scalability - Support documentation of standard operating procedures (SOPs) - Assist with systems testing, user feedback collection, and documentation updates related to new or improved tools and processes - Assist in tracking program performance indicators and impact metrics - Support development and refinement of monitoring frameworks and logic models - Contribute to learning and impact reporting for internal teams, leadership, or funders - Help translate data findings into actionable learning insights - Conduct field research contributing to Panorama’s Impact Framework - Participate in team meetings, learning sessions, and cross-functional collaboration - Accurately record required data and time in organizational systems (e.g., Harvest, Salesforce, SharePoint) - Demonstrate curiosity, initiative, and openness to feedback in a fast-paced, mission-driven environment - Participate in and actively contribute to internal Learning & Development opportunities Required Qualifications: - Strong analytical and problem-solving skills - Proficiency in Microsoft Excel (including pivot tables, formulas, data cleaning functions) - Ability to use asynchronous collaboration tools and intentional communication (Teams, SharePoint, etc.) - Ability to manage multiple tasks with attention to detail - Strong written and verbal communication skills, with the ability to synthesize information clearly for diverse audiences - Interest in learning about non-profit operations, philanthropy, and/or social impact work - Commitment to diversity, equity, and inclusion, and interest in contributing to a collaborative organizational culture Preferred Qualifications: - Experience with Salesforce or other CRM platforms, especially developing automations - Basic understanding of relational databases - Experience with data visualization tools such as Tableau or Power BI - Exposure to nonprofit operations, social impact work, or MEL frameworks - Comfort working with both structured and semi-structured datasets Required Skills: Microsoft Excel, CRM platforms, Salesforce, Data visualization, Tableau, Power BI, Relational databases, Data collection, Data analysis, Process improvement, Monitoring, Evaluation, Learning (MEL), Analytical mindset, Commitment to diversity, equity, inclusion, Intentional communication