Sales Development Representative at Panoptyc in Remote

Summary: Panoptyc is on a mission to revolutionize loss prevention using visual AI and manual reviewers to help retailers detect theft. They are seeking a Sales Development Representative who will be responsible for high-volume outbound prospecting and qualifying leads to support the sales team. Responsibilities: - High-volume outbound prospecting (Cold calling, emailing, social selling) - Qualifying leads and setting high-quality meetings for Account Executives - Building a consistent pipeline of enterprise and mid-market opportunities - Mastering our value proposition to navigate gatekeepers and reach executives - Execute a high-velocity outreach strategy to generate qualified discovery calls - Identify and research target accounts within the retail, grocery, and multi-location sectors - Personalize outreach at scale while maintaining a high volume of daily activities - Map out complex enterprise organizations to identify key stakeholders (Directors of LP, VPs of Operations, C-Level) - Utilize a multi-channel approach (phone, email, LinkedIn, and video) to break into high-value accounts - Experiment with messaging and playbooks to improve conversion rates - Conduct initial discovery calls to qualify prospects based on pain points, budget, and authority - Seamlessly transition qualified leads to Account Executives with detailed notes and context - Ensure every prospect interaction is logged accurately in the CRM - Gather insights from conversations to help refine our ICP (Ideal Customer Profile) - Act as the "eyes and ears" of the company, reporting on competitor moves and market trends - Provide feedback to Marketing on lead quality and messaging resonance Required Qualifications: - 1–2 years of experience in Sales Development, Lead Generation, or Outbound Sales - Proven track record of meeting or exceeding activity metrics and qualified meeting quotas - Experience navigating complex organizations to reach decision-makers - Comfortable making 50+ cold calls a day - Exceptional written and verbal communication skills—your emails are concise and action-oriented - Ability to handle rejection professionally and stay motivated - Highly organized approach to territory management and lead follow-up - Familiarity with sales tech stacks (CRM, LinkedIn Sales Navigator, Outreach/Salesloft, ZoomInfo) - Ability to use data to prioritize your daily 'hit list' - High Hunger: A competitive spirit and a 'must-win' energy - Strong Urgency: A bias for action; you don't wait for leads to come to you - Systematic Thinking: You follow a process to maximize your output - Opinionated: You search for the truth in prospect feedback and speak up about what's working Preferred Qualifications: - SaaS experience - Experience in retail tech, physical security, or loss prevention - Experience targeting the US Grocery or Convenience Store market - Background in a high-growth startup environment Required Skills: Sales Development, Lead Generation, Outbound Sales, SaaS Sales, Cold Calling, CRM usage, LinkedIn Sales Navigator, Outreach/Salesloft, ZoomInfo, Territory Management, Retail Tech, Loss Prevention, Resilience, Competitive drive, Urgency, Systematic thinking Benefits: Remote-first