Sales Operations at PalmPay, Ltd. in Taguig, Metro Manila, Philippines

Job Title: Sales Operations Location: BGC, Taguig Employment Type: Full-Time Set Up: Onsite

Job Summary

We are seeking a proactive and detail‑oriented Sales Operations to provide end‑to‑end operational support to our fintech sales team. This role ensures seamless application and onboarding processes, coordinates with Product and Sales Operations teams, and drives timely issue resolution. By equipping the sales team with the right tools, processes, and resources, the Sales Operations Associate plays a critical role in enabling business growth and delivering a smooth customer journey in a fast‑paced digital finance environment.

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Key Responsibilities

• Provide administrative and operational support to the sales team, including handling application and onboarding‑related concerns.
• Coordinate with Product and Sales Operations teams to ensure smooth application and order processing, tracking, and completion.
• Manage day‑to‑day issue resolution and escalation handling, ensuring timely responses and effective solutions.
• Support sales enablement by ensuring the team has access to fintech‑specific tools, processes, and resources to achieve business targets.
• Monitor and track application workflows, identifying bottlenecks and recommending process improvements.
• Maintain accurate records and reports on application status, issue resolution, and operational performance.
• Collaborate with cross‑functional teams to streamline digital processes and enhance customer and partner experience.

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Qualifications

• Bachelor’s degree in Business Administration, Finance, Management, or related field.
• 1–3 years of experience in sales operations, support, or administrative roles.
• Experience in fintech, banking, lending, or financial services is strongly preferred.
• Strong organizational and coordination skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast‑paced, tech‑driven environment.
• Proficiency in MS Office and familiarity with CRM or fintech sales management tools is an advantage.

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Why Join Us

• Be part of a fast‑growing fintech company driving innovation in digital financial services.
• Gain exposure to sales operations and cross‑functional collaboration in a tech‑enabled environment.
• Opportunity to contribute directly to business growth and customer success.
• Competitive compensation and benefits package.