Front Desk Receptionist at PalmPay in Lagos, Lagos, Nigeria

The Front Desk Officer will serve as the first point of contact for the organization, providing professional reception and administrative support while ensuring a welcoming and well-organized front office environment.

Key Responsibilities

• Welcome and attend to visitors, clients, and guests professionally.
• Receive, screen, and direct incoming calls and enquiries.
• Manage the reception area and maintain a professional appearance.
• Receive and distribute mails, parcels, and other correspondence.
• Maintain accurate visitor and front desk records.
• Schedule and coordinate appointments and meetings.
• Respond to basic enquiries and direct visitors to the appropriate personnel.
• Support general administrative and clerical activities.
• Monitor front office supplies and request replenishment when necessary.
• Coordinate with office assistants, security, and other support staff where required.
• Assist with meeting room preparation and general office coordination.
• Maintain confidentiality of company and visitor information.
• Perform other duties assigned by the supervisor or management.

Requirements

• Bachelor’s degree/HND in Business Administration, Management, or a related field.
• 1–3 years’ experience in front desk, reception, customer service, or administration.
• Excellent communication and interpersonal skills.
• Good telephone etiquette and customer service skills.
• Proficiency in Microsoft Office applications.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to work effectively in a fast-paced office environment.