Inside Sales Representative at Palmetto Propane in West Columbia, SC

Scope:

Palmetto Propane, Fuels, and Ice is a leading provider of propane and fuel services across South Carolina. We are committed to delivering safe, reliable energy solutions to residential, commercial, and agricultural customers. At Palmetto Propane, we’re not just offering a job - we’re offering the opportunity to grow with a family-owned company that values integrity, teamwork, and a strong work ethic.

We are seeking a dedicated Customer Service/Inside Sales Representative to assist residential and commercial customers, coordinating with sales and office staff through in-person, telephone, and computer-based communication.

Duties and Responsibilities Include but Not Limited To:

• Assist customers with bill payments, propane orders, and service inquiries
• Generate showroom sales through product knowledge and by identifying customer needs.
• Refill propane gas cylinders and RV tanks.
• Collaborate with dispatch and service teams to ensure seamless customer experience.
• Open and close the store, balance cash drawer, and make bank deposits.
• Maintain cleanliness of the showroom, bathroom, and storage areas.
• Manage showroom inventory by entering new items and verifying stock.
• Handle multiple tasks simultaneously, including customer interactions and phone calls.
• Perform all other duties as assigned.
  

Requirements:

• Minimum 1 year of customer service experience
• Strong communication and computer skills (required).
• Ability to stand for long periods and lift over 50 lbs regularly.
• Outgoing, engaging personality with a strong work ethic.
• Ability to multitask effectively under pressure.

What We Offer: 

• Competitive hourly pay based on experience.  

• Medical, dental & vision insurance. 

• Short-term and long-term disability coverage. 

• Life and AD&D insurance. 

• Voluntary accident and critical illness insurance. 

• Flexible Spending Account (FSA). 

• Holiday Savings Account. 

• 401(k) with 25% company match. 

• Paid Time Off (PTO), which increases based on tenure. 

• Paid holidays.  

• Employee referral program. 

• Propane discounts and more! 

Disclaimer & Approvals: 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

Palmetto Propane, Fuels, and Ice is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.