Software Engineer, Platform at Pallet in San Francisco, CA

About Pallet

Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.

You could be a platform engineer anywhere, why us?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)
• Work directly with our Head of Platform Engineering, ex-Google/Finch
• Help transform a massive industry and scale us toward a $10 B+ business

About the opportunity:

We're hiring Platform Engineers for our founding team. These engineers will create the infrastructure and backbone for our AI agents, build efficient data pipelines, and develop scalable systems that can grow our platform from a few hundred to millions of users. They'll work directly with Aren (ex-Google), Nilkanth (ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale).

Why this role is different:

• One of the first Platform Engineers at Pallet 
• Building foundational systems and infrastructure to support AI model development
• Opportunity to shape a brand new product in an industry worth trillions of dollars
• Surround yourself with top-tier talent and fast-track your career 

How you will make an impact:

• Build and maintain the core infrastructure for our AI agent platform
• Design and implement efficient, scalable data pipelines
• Develop backend systems that can scale from hundreds to millions of users
• Collaborate closely with the engineering team on technical architecture and system design
• Work directly with OpenAI frameworks to power our AI capabilities
• Help shape foundational engineering practices and decisions as an early team member 
• Manage end-to-end large scale AI infrastructure projects 

Our tech stack: 

• Database: PostgreSQL
• Backend: Node + TS. Encore for robust server-side dev and managed DevOps. Hosted on GCP
• LLMs: Open AI, Anthropic, Google for foundation models, Browserbase for browser automation
• Frontend: React + TS. Hosted on Vercel

Preferred experience:

• Backend-leaning engineer with 0→1 platform experience and scaling know-how
• Comfortable with enterprise data and growing user bases (100s → 1000s)
• Skilled in APIs, data pipelines, and both new + legacy infrastructure
• Thrives in fast-paced startup environments
• Excited to collaborate in person
• Bonus: Node.js, TypeScript, GraphQL (language-agnostic interviews)

Interview Process

1. Intro Chat with Head of Talent (30 mins)
2. Technical Screen + Meet and Greet with an Engineer (60 mins) 
3. Executive Chat - Nilkanth, CTO (30-45 mins)
4. Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours)

Location:

San Francisco: Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in an in office environment in San Francisco. We typically come into the office 5 days a week. Relocation assistance can be provided for interested candidates.

New York: Satellite Office with ~5 Pallet employees across engineering, operations and success - we are seeking to hire and grow out the team more here. The team typically come into the office 4-5 days a week. Relocation assistance is not provided for our New York office.

Compensation:

The estimated salary range for this role is $195,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Top-Tier Benefits

🩺 Health, Vision, and Dental benefits 

🏝️ Flexible PTO

➕ Life Insurance and Accidental Insurance 

❤️‍🩹 Short-Term Disability Coverage

💸 Generous salary and equity for all staff

🪜 401k option; helping you save for the future

📚 Yearly learning and development stipend

🚌 Commuter benefits 

🚘 Uber ride stipend if you ever have to work late in the office 

🏡 Office home stipend to get you comfy in your space

🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)

🥤 Monthly happy hours

🎉 Annual Company Offsites; this year we'll be headed to Palm Springs 🌴 

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.