Chief of Staff at Pallet in San Francisco, CA

About Pallet 

Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.

As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company in logistics.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.

You could be a Chief of Staff anywhere, why us?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
• Work directly with our CEO Sushanth Raman on the most critical aspects of the business and help drive key decisions 
• Help transform a massive industry and scale us toward a $10 B+ business

About the opportunity:

As Chief of Staff to the Go-To-Market (GTM) leadership team, you’ll be a strategic partner to the CEO and GTM leaders, playing a critical role in scaling Pallet’s commercial impact. You’ll enable high-velocity decision-making, help us win at executive-level business development, and drive clarity and alignment across cross-functional initiatives. This is a high-visibility role with real ownership and a clear path into GTM leadership.

How you will make an impact:

• Partner directly with the Head of GTM and executive team to translate high-level strategy into clear priorities, operating plans, and timelines.
• Own cross-functional GTM initiatives (sales, marketing, partnerships, customer success), ensuring alignment and follow-through.
• Identify gaps, risks, and tradeoffs in GTM plans and proactively surface recommendations.
• Prepare leaders for executive, board, and customer-facing conversations by developing clear narratives, decks, and briefing materials.
• Join key customer, partner, and internal leadership meetings; capture decisions, clarify next steps, and drive accountability.
• Coordinate across product, engineering, finance, and operations to ensure GTM needs are reflected in roadmaps and resourcing.
• Track commitments made by GTM leadership and ensure decisions turn into action.
• Pressure-test assumptions, analyze tradeoffs, and support decision-making with data.
• Draft and refine presentations, memos, and proposals for:

• • Board updates
  • Executive reviews
  • Strategic partnerships
  • Large customer deals

Preferred experience:

• 2–5 years of experience in investment banking, management consulting, corporate strategy, GTM ops, or MBA programs.
• Demonstrated ability to work with senior leaders and operate with executive presence.
• Strong written and verbal communicator; comfortable owning executive-facing deliverables.
• Highly organized, analytical, and comfortable operating without perfect information.

Our benefits:

• 🩺 Health, Vision, and Dental benefits 
• 🏝️ Flexible PTO
• ➕ Life Insurance and Accidental Insurance 
• ❤️‍🩹 Short-Term Disability Coverage
• 💸 Generous salary and equity for all staff
• 🪜 401k option; helping you save for the future
• 📚 Yearly learning and development stipend
• 🚌 Commuter benefits for Bay Area employees
• 🚘 Uber ride stipend if you ever have to work late in the office 
• 🏡 Remote office home stipend to get you comfy in your space
• 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
• ✈️ Onboarding trip to San Francisco HQ if you work remotely
• 🥤 Monthly happy hours
• 🎉 Annual company offsites, our last one was in Palm Springs 🌴🍹

Location:

• San Francisco with travel 35-40% 

Compensation:

The estimated salary range for this role is $165-$200,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.