Padosipro
Lifestyle Manager — Hospitality & Customer… at Padosipro · Hyderabad
Job Description
PadosiPro Private Limited · Hyderabad, Telangana · Full-Time
Lifestyle Management / Customer Experience & Operations
About PadosiPro
PadosiPro is a lifestyle management platform that helps customers handle everyday personal, household, travel, event and lifestyle needs through one trusted point of contact.
Our Lifestyle Managers are that point of contact — understanding the request, finding the right solution, coordinating verified vendors, and seeing it through to completion.
The Role
We're looking for smart, resourceful, customer-focused Lifestyle Managers who enjoy solving problems and getting things done.
You will own customer requests end-to-end. Not forwarding them on — understanding what the customer needs, researching options, coordinating vendors, comparing solutions, keeping the customer updated, and driving it to completion.
Part personal concierge, part guest-relations professional, part operations coordinator.
What You'll Do
- Be the primary point of contact for your assigned customers.
- Handle requests across home services, travel, events, reservations, shopping, gifting, appointments, documentation and personal errands.
- Research and compare vendors on price, availability, quality and suitability — then recommend.
- Coordinate vendors, service providers and internal teams; make bookings where authorized.
- Track every request from initiation to completion, and update customers before they chase you.
- Resolve delays, cancellations and vendor failures as they happen.
- Maintain accurate records of customer preferences and service history.
- Protect customer information, and escalate sensitive or high-risk requests per policy.
Who We're Looking For
Hospitality • Hotel Management • Guest Relations • Concierge • Front Office • Travel & Tourism • Customer Experience • Facility Management • Premium Customer Service • Operations
Fresh graduates with strong communication and problem-solving skills are welcome to apply.
What You'll Need
- Excellent spoken and written English; other Indian languages an advantage.
- A customer-first mindset and professional etiquette.
- Strong research, problem-solving and vendor-negotiation skills.
- The ability to juggle multiple requests and decide well under time pressure.
- High ownership — you carry a request until it is done.
- Comfort with mobile apps, web platforms and Google Workspace.
- Attention to detail and discretion with confidential information.
- Knowledge of Hyderabad and local services is an advantage.
Preferred
- Degree or diploma in Hotel Management, Hospitality, Travel & Tourism, Business Administration or related.
- 0–3 years in hospitality, guest relations, concierge, customer service, travel or operations.
- Exposure to premium customers, hotels, travel companies or concierge businesses is a plus.
What Success Looks Like
A PadosiPro Lifestyle Manager never just says "We are checking."
Understand → Research → Compare → Coordinate → Execute → Follow Up → Complete.
The customer should feel they have one reliable person who gets things done.
Why Join
An early-stage company building a new lifestyle-management category in India. Strong performers grow into Senior Lifestyle Manager, Team Lead and City Operations roles as we expand.
Ideal candidate: someone from hospitality or customer service who genuinely enjoys helping people, likes unusual requests, and takes ownership until the customer says "Done."
Questions: hanmanth@padosipro.com