Office of the CEO AI & Customer Intelligence… at Pacvue · Remote

Summary: Pacvue is a dynamic, high-growth business seeking an intern to work closely with the Chief of Staff on building a scalable, AI-powered view of customer health. The intern will aggregate and analyze customer engagement data to provide actionable insights that drive customer-centric decisions across the organization. Responsibilities: - Consolidate customer engagement data from multiple platforms (Salesforce, Slack, Gong, Vitally, and others) into a unified view of account health for Pacvue's top enterprise customers - Leverage AI tools to analyze data at scale, identify patterns, and surface the most valuable customer insights - Develop frameworks and scoring approaches to proactively identify customer retention risks and opportunities - Translate customer signals into actionable recommendations for product, partnerships, and go-to-market teams - Collaborate with teams across the organization to validate findings and ensure insights are relevant and actionable - Assist in documenting and presenting findings in a digestible format for leadership - Contribute to a comprehensive customer health dashboard and reporting infrastructure, synthesizing data across all key engagement sources - Support development of presentations for management throughout the summer internship, highlighting top customer trends, risks, and opportunities Required Qualifications: - Interest in data analytics and business insights - Experience using AI tools (e.g., Claude) - Basic analytical and problem-solving skills - Ability to work with data in tools like Excel or similar platforms - Clear communication skills (written and verbal) - Curious, detail-oriented, and eager to learn Required Skills: Data analytics, AI tools Important Skills: Excel