Back Office Medical Assistant at Pacific… · Palm…

At Pacific Dermatology Institute, we believe that everyone can achieve more beautiful, healthier skin — and the confidence that comes with it.

As board-certified skin cancer and skincare experts with decades of experience, 16 locations across Southern California, and thousands of glowing reviews, we’re proud to be a trusted name in dermatology.

We’re currently seeking Back Office Medical Assistants who are passionate about patient care and thrive in a fast-paced, team-oriented environment. In this role, you’ll work side-by-side with our providers to deliver exceptional medical, surgical, and cosmetic dermatology services.

Back Office Medical Assistant:

Pacific Dermatology Institute is looking for a motivated Medical Assistant seeking a career in the skin health industry.

We’ve been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.

We’re looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let’s talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we’d like to have a conversation with you today!

Compensation:

Hourly $23.11 - $29.29

Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.

Job duties and Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s Vision, Purpose and Goals
• Assists the Office Manager with the execution of all aspects of the back-office operations
• Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager immediately
• Reviews schedule, preparing rooms and instruments for the day’s activities
• Prepares trays for procedures, including but not limited to, biopsies, excisions and shave removals, Cryotherapy and I&D
• Verifies all patient information accordingly
• Rooms patients, ensuring all necessary consents and photos have been completed
• Aids providers during medical and surgical procedures, including but not limited to, patient care and education
• Prepares patients for any preliminary test requested by the provider
• Obtains signed consent from patients for procedures
• Assists providers throughout a patient's visit with office-based procedures including not limited to shave biopsies, punch biopsies, excisions, and bandaging patients
• Maintains logs with patient information
• Scribes patient information accurately in the EMR system; including medical history, chief complaint, all the provider’s notes during the visit and Rx information
• Administers injections, removes sutures, bandages wounds, and assists with procedures upon request of the provider
• Maintains biopsy logs and assures proper follow up and documentation for any biopsy results requiring further medical care
• Cleans and sterilizes surgical and other equipment as needed
• Maintains detailed records of sterilization procedures, equipment maintenance and supplies.
• Examines and maintains sterilization machines
• Inventories and assists with order placement of medical supplies
• Verifies all medical orders received at clinic
• Updates personal job knowledge by participating in educational opportunities; reading professional publications, attending seminars, conferences and continuing education courses
• Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
• Maintains a safe, secure, and healthy work environment by establishing and following PDI standards and procedures, complying with CLIA and OSHA regulations
• Responsible for maintaining and overseeing Lean standards (5S)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.

Physical Demands

The employee is required to stand and use both hands for typing for extended periods of time.

Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.

Travel

This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.

Education and Experience

• Completion of an accredited Medical Assistant Certification Program: National Certification preferred
• Medical Assistant: 2 years’ experience in a medical clinic setting; Dermatology experience preferred
• Basic Life Support (BLS), First Aid Certification preferred
• Certified Dermatology Training (CDT) within the first 90 days
• Basic knowledge of medical terminology required
• Working knowledge of ICD-10 and CPT coding (preferred)

Skills/Abilities

• Proficiency in using sophisticated medical equipment
• Intermediate knowledge of Medical Terminology
• Advanced EMR experience
• Sterile Tray Setup
• 2 years of fast paced scribing in a clinical medical environment
• Fundamental knowledge of ICD-10 and CPT codes and procedures
• Advanced understanding of HIPAA rules and regulations
• Insight into own strengths, limitations and knowledge deficits
• Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional manner
• Ability to be flexible, resilient and change oriented
• Willing to contribute to a harmonious team effort
• Strong interpersonal and communication skills with the ability to work effectively with a diverse type of people in all areas
• Accurate, precise and attention to detail.
• Ability to establish and maintain effective working relationships with employees, patients, and visitors
• Intermediate to advanced knowledge of Microsoft Word, Excel and Outlook
• A clean driving record, valid driver’s license and proof of current liability insurance are required
• Ability to recognize and maintain confidentiality as appropriate
• Regular, timely attendance