Supervisor, Wheelchair Terminal Operations… at Pacific… · Morrisvil…

Summary: Pacific Aviation is a leading airport-handling provider dedicated to providing exceptional service for some of the world’s finest airlines. The Supervisor of Terminal Operations will oversee a team of Wheelchair Attendants, ensuring exceptional customer service and adherence to operational and safety procedures. Responsibilities: - Oversee a team of Wheelchair Attendants - Ensure the team provides exceptional customer service - Reporting and verifying flight actions - Ensuring all operational and safety procedures are followed Required Qualifications: - 6 months in Passenger and Customer Service experience - Strong attention to detail and organizational skills - Ability to multitask and work well under pressure - A warm and welcoming personality and exceptional customer service skills - Ability to work in a team environment and be a strong team player Preferred Qualifications: - Previous Supervisor or Leadership experience is a plus - Expert knowledge of company methods, general procedures and airline policies - Adaptability to the constraints of the operation and to customers - Efficiently and effectively satisfy customer demands - Show reflection of actions to be taken when faced with an unexpected event Required Skills: Passenger Service, Airline Policies Benefits: Medical and Dental, Paid Training, Holiday Pay, Uniform, Flexible Schedule