Flight Prep Customer Service Agent (ZG) at Pacific… · San…

Summary: Pacific Aviation is looking for a bright, ambitious, and motivated professional to join our team as a Flight Prep Customer Service Agent to support daily ground operations and ensure efficient flight preparation and coordination. This role is responsible for creating rosters and shift assignments, preparing detailed inbound and outbound flight breakdowns, coordinating special assistance passenger information, and helping ensure smooth and compliant operations. Responsibilities: - Support the supervisor by creating daily rosters and shift assignments - Prepare detailed inbound and outbound flight breakdowns - Coordinate and track special assistance passengers to support smooth and compliant operations - Assist with setting up check-in counters prior to flight operations - Support operational readiness to ensure efficient flight preparation and coordination Required Qualifications: - Fluent English communication skills - Strong verbal and written communication; active listening skills - Computer literacy and fast, accurate data entry - Calmness and solution-focus under pressure - Must be available to work at least 2 days a week, including weekends and holidays - Shift may include evenings Required Skills: Data entry, Flight preparation, Roster creation, Shift coordination, Calmness, Solution-focus Benefits: Medical, Dental, & Vision Insurance, 401(k) Retirement Plan, Paid Time Off (PTO), Company-Provided Uniform, Parking Discounts, Paid Training, Referral Bonus Program