OYO
Revenue Lead at OYO in Kochi
Mid LevelOn-siteKochi300000 INR–550000 INR/yr
Skills
Key Account MgmtSalesField SalesRelationship ManagementAccount ManagementB2B SalesFieldAccounting
Job Description
Role & responsibilities
- Build healthy relationship with hotel owners
- Deliver good hotel owner and customer experience
- Act as a point of contact for hotel owners for operations support & escalations
- Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience
- Handle hotel owner and customer escalations
- Ensuring occupancy (URNs) month on month
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)
Preferred candidate profile
Experience
- 2+ years of relevant experience in operations handling, key accounts handling
- Analytical Skills
- Prior experience in managing cross-functional operations and customer escalation
- Demonstrate high ethical values