Intern, AI and Digital Innovation at Oxfam America in Boston, MA

Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. We demand equal rights and equal treatment so that everyone can thrive, not just survive.

COORDINTES WITH

Accelerate Digital Agility Planning Team (ADAPT), TIM and other departments as needed

PURPOSE OF THE POSITION

This internship provides a practical, hands-on learning opportunity with applied AI, organizational change initiatives, and the use of emerging technologies in a social justice and nonprofit context. The AI and Digital Innovation intern will support coordination, experimentation, and responsible adoption of artificial intelligence (AI) tools and workflows across the organization. Working closely with the ADAPT team, they will help track ongoing AI initiatives, support training and capacity building efforts, and assist integration of practical and ethical AI practices into everyday work. In this role, the intern will document AI experiments, configure and test chatbots and AI-enabled workflows, support staff learning, and help ensure AI initiatives are aligned with Oxfam’s mission, values, and responsible technology principles.

PRIMARY RESPONSIBILITIES

AI Initiative Coordination & Tracking
•Support coordination of AI Discovery Lab and Study Group
•Maintain an inventory of ongoing and proposed AI initiatives across teams
•Track use cases, pilots, lessons learned, and outcomes of AI experiments within Oxfam and the NGO world.

Responsible AI Experimentation & Tool Testing
•Support small pilots and proofs of concept under guidance from the ADAPT team
•Research and experiment with chatbots, generative AI tools, and AI-assisted workflows (e.g., research, communications, analysis, internal processes)
•Test and evaluate AI tools for usefulness, risks, accessibility, and alignment with organizational values
•Research and help surface risks, limitations, and unintended impacts of AI tools
•Assist with documenting responsible AI practices and internal guidelines

Training & Staff Enablement
•Help design, coordinate, or support staff training on AI tools and responsible use (including sessions led by the ADAPT team or external partners)
•Develop simple guidance materials, job aids, or FAQs for staff learning AI tools
•Provide light-touch support to staff experimenting with AI (e.g., office hours, documentation, resource sharing)

POSITION EXPECTATIONS

·Demonstrates Continuous Learning: Stays current with professional standards, trends, and tools in IT systems, and service delivery.
·Collaborates Across Teams: Works effectively in a collaborative, multicultural, and hybrid environment, fostering a problem-solving culture.
·Centers Equity and Justice: Applies an understanding of gender justice, racial equity, and inclusive practices to technology support.
·Promotes a Safe and Accountable Culture: Upholds Oxfam’s safeguarding standards and contributes to a safe, respectful, and secure workplace. Ensure data security and compliance in system and integration practices.

EDUCATION

•Current undergraduate student pursuing a degree in computer science, information systems management or related work or equivalent combination of work experience, education, and training.

EXPERIENCE AND CORE COMPETENCIES

•Demonstrated interest in AI, emerging technologies, and their real-world applications
•Familiarity with generative AI tools (e.g., ChatGPT or similar), chatbots, or AI-assisted workflows
•Attention to detail with strong organizational skills
•Ability to explain technical or complex concepts in clear, accessible language
•Strong oral and written communication skills
•Ability to work independently while collaborating across teams
•Familiarity with MS Office suite, Windows 11 OS

PREFERRRED QUALIFICATIONS

•Hands-on experience experimenting with AI tools, chatbots, or automation workflows
•Experience coordinating projects, tracking initiatives, or maintaining documentation
•Exposure to training, facilitation, or peer learning (formal or informal)
•Understanding of ethical, responsible, or inclusive technology practices
•Experience in a nonprofit, social impact, or mission-driven organization
•Basic familiarity with data privacy, information security, or digital governance concepts

This internship is available for the Fall and Spring terms.

Oxfam America is a Gender Just organization and an equal opportunity employer. We welcome all qualified applicants and do not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation, gender identity, or gender expression. We provide reasonable accommodations to applicants with disabilities upon request.

Safeguarding & Conduct
Oxfam America is committed to providing a safe, respectful, and inclusive workplace for all. We have zero tolerance for any form of sexual exploitation, abuse, harassment, discrimination, or misconduct. All offers of employment are contingent upon satisfactory references and appropriate pre‑employment checks in line with Oxfam America’s Safeguarding Policy. As a participant in the Inter‑Agency Misconduct Disclosure Scheme (MDS), we may request information from previous employers regarding findings or investigations related to SEAH‑related misconduct.

Recruitment Fraud Warning
Oxfam America never requests payment, bank information, or personal financial details from candidates at any stage of the recruitment process.

E‑Verify
We are an E‑Verify employer.

For more information:

• E-Verify Participation Poster: English / Spanish
• E-Verify Right to Work Poster: English | Spanish