Commercial Technology Account Executive,… at Owens & Minor · Atlanta

Summary: Owens & Minor is a global healthcare solutions company providing essential products and services to healthcare partners worldwide. The Commercial Technology Account Executive is responsible for managing relationships within the commercial technology customer base, ensuring technical needs are met, and identifying opportunities for program and product expansion. Responsibilities: - Establishes, maintains, and continuously strengthens relationships within the assigned customer base - Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability - Targets and pursues expansion of technology offerings to new departments within a given customer engagement - Searches for opportunities to introduce additional technology services into existing customer accounts - Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer - Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts - Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues - Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable - Presents new functionality, upgrades and modules to existing customer base - Partners with commercial technology leadership to proactively educate customers - Monitors customer satisfaction through ongoing identification of customer needs and expectations - Addresses risk immediately and escalates internally as appropriate - Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor - Supports achieving savings expectations and targets set forth in contractual agreements - Assist with onsite training clinical staff on use of the technology platform - Participates in commercial technology implementations and provides support in geographical area - May act as commercial technology special project lead on assigned accounts - Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing - Generates Leads for other Owens & Minor commercial offerings - Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required - May travel up to 65% of the time - Performs additional duties as directed Required Qualifications: - Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area - Over one year and up to three years of related experience preferred - Has experience leading company transforming projects - Ability to implement sales strategies - Demonstrated persuasion, negotiation, and influencing skills - Ability to follow up and follow through to ensure customer commitments are kept - Clear and accurate verbal and written communication skills, ability to deliver effective product presentations - Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products - Awareness of applicable government regulations and their impact on the business - Demonstrated project planning and organizational skills - Ability to develop long range plans to accomplish territory objectives - Ability to meet deadlines - Ability to work independently as well as part of a team - Ability to recognize business or incremental sales opportunities - Ability to display sound business judgement on a consistent basis - Honesty and integrity Required Skills: Sales Strategies, Product Presentations, Competitive Product Knowledge, Pricing Strategy, Market Share Analysis, Government Regulations Awareness, Technology Services Sales, Customer Relationship Management, Influencing, Project Planning, Business Judgment, Honesty, Persuasion Benefits: Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates., Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program., Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage., Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs., Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family., Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits., Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave., Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.