Off-Site CX Manager at OVERWATCH in Santa Teresa, NM

About Overwatch Mission Critical

Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.

Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job — it's purpose.

Job Description

The Offsite Commissioning Oversight Lead will be responsible for managing and coordinating commissioning-related activities that occur outside of the physical job site, ensuring alignment with on-site construction, startup, and commissioning efforts across multiple mission-critical data center projects.

This role will focus on validating equipment readiness, overseeing factory testing, coordinating with OEMs and integrators, and ensuring all systems meet project requirements prior to delivery and site energization. The individual will operate across multiple locations simultaneously, bridging the gap between offsite manufacturing/testing and on-site commissioning execution.

Key Scope Elements Include

• Oversee and coordinate factory acceptance testing (FAT) and offsite validation for critical electrical infrastructure, including UPS systems, switchgear, STS, and power distribution equipment
• Ensure all equipment and systems meet design specifications, performance requirements, and quality standards prior to shipment to site
• Act as the primary liaison between OEMs, vendors, integrators, and field teams to ensure alignment on testing, delivery schedules, and commissioning readiness
• Track and manage offsite commissioning progress across multiple projects, ensuring alignment with construction schedules and startup milestones
• Provide technical oversight and validation of electrical systems readiness to support successful site commissioning and energization
• Identify, escalate, and drive resolution of issues that could impact project timelines, system performance, or commissioning success
• Maintain detailed reporting and documentation of all offsite commissioning activities, ensuring traceability and accountability
• Utilize commissioning platforms (e.g., CxAlloy) to manage documentation, workflows, and reporting where applicable
• Support integration of offsite testing results into on-site commissioning plans and execution strategies
• Collaborate with project managers, commissioning teams, and construction teams to ensure seamless transition from equipment delivery to installation, startup, and turnover
• Travel to vendor facilities, factories, and project sites as needed to witness testing, validate performance, and support commissioning efforts
• Ensure all deliverables align with the team's standards, client expectations, and mission-critical operational requirements

Priority Experience

• Commissioning / startup / FAT / mission critical infrastructure
• Electrical systems: UPS, STS, switchgear, distribution, reserve power
• Managing non-direct reports
• Strong reporting and documentation discipline
• Comfortable with integrators, OEMs, field teams, and turnover processes
• CxAlloy familiarity preferred

Must-Haves

• Electrical technical fluency
• Program leadership across multiple locations
• Ability to govern offsite readiness vs site startup completion
• Strong communication and issue-management discipline

Strong Pluses

• Data center or modular infrastructure experience
• Vendor / OEM startup coordination
• Experience with factory testing and witness strategies

Driver’s License Requirement

For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.

Communication Skills

Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.

Physical Requirements and Work Environment

This position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions.

The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project remains under construction, certain areas of the site — including access routes, staging zones, and temporary structures — may not yet be fully ADA-compliant until construction is complete or those third-party areas are finalized.

Physical Requirements

• Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
• Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
• Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
• Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
• Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
• Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
• Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.

Work Environment

Work is performed primarily in and around active construction areas, which may include unfinished buildings, temporary field offices, staging areas, and partially completed infrastructure. These locations may contain uneven surfaces, limited accessibility, and other conditions typical of construction projects prior to final completion. Overwatch does not control and cannot modify accessibility conditions within areas, facilities, or temporary structures owned or managed by third parties.

Reasonable Accommodation

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create safety hazards, impede essential mobility within active work zones, or require modification of facilities not owned or controlled by Overwatch.

Benefits

Overwatch Construction offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan and paid time off. Relocation assistance is available to support candidates transitioning to the location.

OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.