Sales Operations Analyst

Summary: Overwatch Imaging is an imagery intelligence technology company focused on sensor autonomy for airborne missions. They are seeking a Sales Operations Analyst to ensure data accuracy and support the sales process, enabling effective customer engagement and deal closure. Responsibilities: - Own the day-to-day cleanliness, accuracy, and completeness of the CRM (accounts, contacts, opportunities, activities, attachments, and stage history) so every report run from the system can be trusted without rework - Audit pipeline records on a recurring cadence to identify and resolve missing fields, duplicate accounts, stale opportunities, miscategorized stages, and inconsistent naming conventions - Hold the team accountable to the existing sales process (required fields, stage gates, capture artifacts, follow-up commitments) and chase open items to closure with the Sales and Growth Manager and BD Directors - Operate inside Overwatch's existing tools, templates, and process; continuously look for small, targeted optimizations that help the team win deals faster within the current methodology - Own the RevOps meeting cadence focused on cross-team alignment, including pipeline reviews, gate reviews, forecast calls - Produce clean weekly, monthly, and quarterly pipeline, activity, and forecast reports for the company leadership directly from CRM data - Maintain the team calendar of customer meetings, conferences, capture milestones, proposal due dates, and contract action dates. And proactively surface conflicts and upcoming deadlines - Manage the document repository for sales (capture plans, proposals, white papers, NDAs, teaming agreements, presentations, customer correspondence), keeping records version-controlled, properly named, and easy to find - Support proposal, quote, and contract preparation by coordinating inputs from BD, Finance, Contracts, and technical staff and tracking deliverables through to submission and execution - Track and report on key pipeline metrics and flag trends, risks, or process breakdowns - Coordinate with Marketing on campaign list pulls, event registrations, lead handoffs, and post-event lead-to-opportunity reconciliation so every captured lead is accounted for in the CRM Required Qualifications: - Bachelor's degree in business, operations, communications, or a related field; or equivalent practical experience - 1-3 years of experience in sales operations, sales coordination, sales administration, revenue operations, or a senior administrative role supporting a sales or business development leader - Hands-on proficiency with at least one major CRM, including list views, dashboards, basic reports, data imports, and field standardization. Our CRM is Hubspot - Strong working command of Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams) and shared file systems such as SharePoint or OneDrive - Comfort building and maintaining clean, dependable reports - Familiarity with proposal and document workflows: track changes, comment management, redline reconciliation, PDF assembly, and compliance matrices - Detail-oriented. You notice the misspelled account name, the missing close date, and the duplicate contact, and you fix them - Process-disciplined. You take pride in following the defined sales process and helping others follow it, fixing what no longer serves the purpose - Quietly accountable. You keep the team honest about commitments, deadlines, and data quality - Optimization-oriented. You are continuously looking for the small adjustment, checklist, or template tweak that will help the team win deals faster - Dependable operator who makes the sales engine run cleanly - Thrives in a dynamic, fast-paced, venture-backed startup environment Preferred Qualifications: - Exposure to B2B or government sales environments is a plus - Aerospace, defense, or technology industry experience is a bonus but not required - Basic understanding of government or commercial contracting is a plus, but not required Required Skills: CRM (Hubspot), Microsoft 365 Excel, Microsoft 365 Word, Microsoft 365 PowerPoint, Microsoft 365 Outlook, Microsoft 365 Teams, SharePoint, OneDrive, Report building, Proposal and document workflows, Government contracting, Process-disciplined Benefits: Growth Opportunities: As a team member of a true startup, you will learn by doing and shape our future. The opportunities are limitless for those who want to grow their career., Impact Opportunity: We work on missions that matter to keep people safe and make the world better, and we do it without bureaucracy at the speed of a startup., Team Collaboration: Work in a fast-paced, collaborative environment with amazing teammates. The Overwatch Imaging leadership team believes in an open-door policy, meaning everyone has a voice and access to guidance, advice, feedback, and the ability to pitch crazy new products or ideas., Late Start Wednesday: A weekly block to have focus time away from meetings and calls. An opportunity to work from home, flex your schedule or self-directed time to focus on training and development., Time Off: Generous PTO to empower employees to make decisions about work life balance based on work and home needs., Holidays: Overwatch Imaging recognizes 10 company holidays., Ownership: Equity/Stock Options in our rapidly growing company., Health Benefits: Medical/Dental premiums 100% covered by Overwatch Imaging for employees and their families, plus available pre-tax health savings account., 401K: Employer matching contributions up to 4% of pay.