Patient Access Scheduling Coordinator - OMC… at Overlake… · Bellevue

Summary: Overlake Medical Center & Clinics is seeking a full-time Patient Access Scheduling Coordinator for their outpatient Call Center. The role involves facilitating incoming communications, scheduling appointments, and verifying insurance eligibility to support primary care and specialty clinics. Responsibilities: - Facilitating incoming communications for Overlake Medical Clinics - Scheduling routine and complex primary care and specialty appointments - Performing full patient registration at the time of the call - Answering routine insurance questions and obtaining and verifying insurance eligibility - Collaborating with back office teams through messaging system and phone calls to ensure timely relay of patient needs Required Qualifications: - High School Diploma or equivalent required - one (1) year customer service experience required - Demonstrated strong customer service disposition required Preferred Qualifications: - 1+ years experience working in a high-volume call center environment preferred - Healthcare background preferred Required Skills: Patient Scheduling, Patient Registration, Insurance Eligibility Verification, Call Center Experience, Customer Service Disposition Benefits: Medical insurance premiums as low as $0 per month., Many Overlake services covered at 100%., Tuition reimbursement up to Ten thousand dollars per year., Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting., Pre-tax and Roth after tax retirement savings plans., An expanded Employee Assistance Program., A caregiver support program to help with everything from childcare to eldercare., Free parking and Orca transit passes.