International customer support at Outpace · Pallavaram

Customer Support Executive – International Voice Process

Job Location: Pallavaram, Chennai, Tamil Nadu
Work Mode: Work From Office
Interview Mode: Virtual
Employment Type: Full-Time
Working Days: 5 Days a Week
Week Offs: 2 Rotational Week Offs
Shifts: Rotational Shifts

Job Overview

We are hiring Customer Support Executives for an international voice process with a leading global ITES organization in Chennai.

Both freshers and experienced candidates are welcome to apply.

Position 1: Customer Support Executive – Fresher

Eligibility:

• Any Graduate or Undergraduate
• Freshers can apply
• Good verbal communication skills
• Willingness to work in rotational shifts

Salary:

• CTC: ₹2.6 LPA
• Approx. ₹17,000 in-hand per month

Benefits:

• 5 days working
• 2 rotational week offs
• Rotational shifts
• One-way cab facility

Position 2: Customer Support Executive – Experienced

Eligibility:

• Any Graduate or Undergraduate
• Minimum 1 year of experience in International Voice, BPO, Customer Service, or a related field
• Good English communication skills
• Willingness to work in rotational shifts

Salary:

• Maximum CTC: ₹3.3 LPA
• Up to ₹22,000 in-hand per month + incentives
• Up to 30% hike on last drawn salary, subject to the maximum offered CTC

Benefits:

• 5 days working
• 2 rotational week offs
• Rotational shifts
• One-way cab facility
• Incentives
• Career growth opportunities

Key Responsibilities

• Handle customer queries through international voice support
• Understand customer concerns and provide appropriate solutions
• Maintain professional communication throughout customer interactions
• Follow company policies, processes, and quality standards
• Achieve assigned customer service and performance targets
• Maintain accurate records of customer interactions

Candidate Profile

We are looking for candidates with:

• Good spoken English and communication skills
• Customer-focused attitude
• Problem-solving abilities
• Willingness to work from the office in Pallavaram
• Flexibility to work rotational shifts and rotational week offs

Why Join Us?

• International voice process exposure
• Opportunity to work with a global ITES organization
• Openings for both freshers and experienced candidates
• Competitive salary and incentives
• Career growth opportunities
• Virtual interview process

How to Apply

Interested candidates can apply by completing the application form with accurate details.

After successful submission, the Online Interview – First Round link will be shared with eligible candidates.

Location: Pallavaram, Chennai

Apply now and take the next step in your career in the BPO / ITES / Customer Service industry.

Pay: ₹17,000.00 - ₹22,000.00 per month

Work Location: In person