Outpace Consulting Services
WFM Manager : International Process : Max 11… at Outpace… · Kolkata
Mid LevelOn-siteKolkata800000 INR–1100000 INR/yr
Skills
Resource PlanningWFMForecastingCapacity PlanningReal Time AnalysisWiproVerintAspect
Job Description
Any Graduate . Key Responsibilities: .
Minimum 3 years of experience in Workforce Management (WFM) in an International Contact Process
Perform forecasting,capacity planning,and FTE requirement calculations using Erlang and other WFM methodologies
At Least 1 year of Team Handling Experience
Minimum 3 years of experience in Workforce Management (WFM) in an International Contact Process
Perform forecasting,capacity planning,and FTE requirement calculations using Erlang and other WFM methodologies
At Least 1 year of Team Handling Experience