Outpace Consulting Services
Walk-in || Freshers : Noida & Gurgaon : Grads… at Outpace… · Gurugram
Skills
Job Description
Outpace Consulting is hiring for a Leading ITES Company for multiple International Customer Support opportunities in Noida & Gurgaon.
Graduate/UG Freshers can apply
Walk-in Details
Address: Outpace Consulting, C-29, Sec 2 Noida
Nearest Metro: Noida Sec 15 (Exit Gate 3)
Landmark: Near Hotel Nirulas
Walk-in Time: 10:30 AM 1:00 PM
Documents: Resume & Aadhaar
To Apply for this Job Role:
Call Our HR Team at the Number Mentioned Below:
Aparna 9445500945
Nagratna 9972422240
Jahanavi 8978571660
Vasanthi 9347918850
Nikita 8962644183
Asma 8328241567
WhatsApp Your CV @ 9151555419
JOB LOCATION & SALARY
NOIDA
Eligibility: Graduate Freshers
CTC: 3.04 LPA
Approx. In-Hand Salary: 18,500/month
Transport Allowance: 4,000/month
Process: International Customer Support
Shifts: 24x7 Rotational
Working Days: 5 Days Working + 2 Rotational Offs
GURGAON
Eligibility: Graduate Freshers
Salary: 20,000 25,000 In-Hand/month
Maximum salary depends on profile, communication, assessment & process eligibility.
Process: Voice / Chat / Blended Customer Support
Process Type: International
Shifts: 24x7 Rotational
Working Days: 5 Days Working + 2 Rotational Offs
Transport: Both-Side Cab / TA as per process
ROLE OVERVIEW
As a Customer Support Executive, you will interact with customers through Voice, Chat or Blended channels, understand their concerns and provide accurate and timely resolutions while ensuring a positive customer experience.
KEY RESPONSIBILITIES
Handle customer queries related to products and services
Understand customer concerns and provide appropriate resolutions
Assist customers with navigation and basic troubleshooting
Maintain professional verbal/written communication
Record customer interactions and update details in CRM
Maintain required Quality, CSAT, SLA & Productivity standards
IMPORTANT ELIGIBILITY
Graduate/UG Freshers can apply
B.Tech / MBA / MCA Freshers are NOT eligible
B.Tech / MBA / MCA candidates must have minimum 6 months International Voice experience
Candidates pursuing regular education must carry NOC from college
Good to Excellent English Communication is mandatory
Candidates must be comfortable with 24x7 rotational shifts
WHY APPLY?
Opportunity to start your career with a Leading ITES Company
Exposure to International Customer Support
Attractive Salary + Incentives as applicable
Transport / Cab Benefits as per process
Structured Training & Career Growth
Excellent opportunity for fresh graduates entering the BPO/ITES industry