Outcomes4Me→
ProgramProject Analyst II at Outcomes4Me in Location not listed
Job Description
Position Overview
Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions for complex, mission-critical federal programs. We are seeking a Program/Project Analyst II to deliver quantitative, qualitative, and operational analysis to support TSA Vetting Analysis Division (VAD) programs and projects.
This position is contingent upon contract award.
This mid-level role focuses on evaluating program performance data, tracking key metrics, supporting requirements analysis, preparing data-driven reporting deliverables, and identifying operational efficiencies across VAD business lines (including Secure Flight, Credential Vetting, TSA PreCheck®, TWIC, and HME).
Location: Onsite at TSA Headquarters (HQ) 6595 Springfield Center Dr., Springfield, VA 22150
- or -
Annapolis Junction (AJOC) 132 National Business Parkway Annapolis Junction, MD 20701
The person in this role will be required to be on-site at the designated office location at least one day per week with respective team as assigned by Government lead and additional days as operationally needed, ensuring adequate support for in-person collaboration, meetings, and critical on-site activities. Schedule flexibility is required in the event of an actual emergency the Contracting Officer may direct the contractor to change work hours or locations or institute changes to telework posture.
Key Responsibilities
- Collect, aggregate, and analyze operational metrics, Key Performance Indicators (KPIs), and Quality Control/Assurance (QC/QA) data to identify performance trends, deficiencies, and operational bottlenecks.
- Assist in gathering operational and technical requirements from business owners. Analyze operational processes and system effectiveness, drafting written recommendations to improve program efficiency and workflow performance.
- Support the compilation, validation, and delivery of recurring and ad hoc reports, dashboards, and executive briefings. Draft and maintain Standard Operating Procedures (SOPs), process flows, job aids, and meeting minutes.
- Assist with User Acceptance Testing (UAT) activities by reviewing requirements, drafting test cases, validating data outputs, and documenting system performance during testing cycles.
- Coordinate with cross-functional IT, business, and operational teams to support data collection, resolve data quality issues, and maintain centralized SharePoint document repositories.
- Ensure all assigned recurring reports and analytics deliverables meet or exceed the 95% on-time submission rate.
- Maintain high data integrity and analytical rigor to support a 90% first-pass acceptance rate on all deliverables.
- Fully comply with PWS requirements, data privacy standards, and government guidelines.
Qualifications
- Bachelor’s Degree (BA/BS) in Business Administration, Data Analytics, Information Systems, Public Policy, or a related field.
- 3–5 years of experience in data analysis, program evaluation, operations research, or business process analysis (federal government contracting experience preferred).
- Strong quantitative and qualitative analytical skills, with experience using Microsoft 365 (advanced Excel, SharePoint, Power Automate).
- Familiarity with data visualization concepts (e.g., Tableau, Power BI) and reporting/workflow tools (e.g., IBM EWM).
- Demonstrated ability to synthesize complex operational data into actionable reports, visual charts, and executive summaries.
- Strong technical writing and communication skills.
- Must be able to pass and maintain a TSA Tier 2 Moderate Risk Public Trust suitability determination.
- Positions supporting IR&A at TSA HQ (Springfield, VA) require an active Secret security clearance.
Compensation and Benefits
The estimated compensation range for this position is between $68,810 and $86,012 annually. Actual salary is determined by a variety of factors, including the candidate’s specialized skills, certifications, and years of experience.
Hive Group offers a competitive and comprehensive benefits package, including health insurance (medical, dental, vision), life and disability insurance, retirement contributions, paid leave, federal holidays, professional development opportunities, and lifestyle benefits.