Office Manager at Our Best Life in Monterey Park, CA

Description

Office Manager Opportunity – Our Best Life Companies

Grow Your Career with a Team That Feels Like Family

Our Best Life Companies are hiring an Office Manager to join our team and serve the community! 

As an OM at Our Best Life, you will have the opportunity to work with an amazing team of dental professionals and grow your career. We offer competitive salaries, benefits, and bonus plans!

Key Responsibilities

• Oversee daily office operations to ensure efficiency, productivity, and a high standard of patient care
• Lead, coach, and evaluate administrative and clinical support staff to drive performance and accountability
• Manage patient scheduling to optimize provider productivity and minimize downtime
• Monitor key performance indicators (KPIs) and implement strategies to improve operational and financial results
• Ensure compliance with all applicable healthcare regulations, including HIPAA, OSHA, and state dental board requirements
• Supervise billing, coding, and insurance claim processes to ensure accuracy and timely reimbursement
• Resolve patient concerns and escalations in a professional and service-oriented manner
• Maintain accurate financial records, including budgeting, forecasting, and expense tracking
• Oversee inventory management, ensuring adequate supplies while controlling costs and reducing waste
• Coordinate staff training, onboarding, and continuing education to support professional development
• Partner with dentists and clinical leaders to align operational goals with patient care objectives
• Implement and maintain standard operating procedures to promote consistency and efficiency
• Conduct regular team meetings to communicate goals, updates, and performance expectations
• Manage vendor relationships and negotiate contracts to ensure cost-effective services and supplies
• Support marketing and patient retention initiatives to drive practice growth and community engagement

Qualifications & Requirements

• High school diploma or GED
• Strong interpersonal and administrative skills, attention to detail
• Experience working in a dental office required

Our Best Life Companies is proud to be an Equal Opportunity Employer.

Requirements

• Previous experience in a dental office