Field Account Executive - Los Angeles, CA at Otter in Los Angeles, CA

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you’ll do Develop and execute a sales plan to drive revenue growth and expand customer and market share in your territory. Achieve or exceed individual closed-won quota consistently while maintaining a robust pipeline equating to [3-4x] of expected throughput. Engage in proactive prospecting and field sales activities to identify and close new business opportunities. Serve as the primary point of contact for customer needs, providing exceptional service and resolving escalations. Collaborate with Sales Leads and cross-functional teams to drive account-based marketing campaigns and lead-nurturing initiatives. Build and maintain long-term relationships with customers, understanding their challenges and positioning solutions to meet their needs. Provide qualitative and quantitative updates on pipeline health and pacing to quota during weekly sales calls. Deliver effective presentations, solution proposals, and negotiations tailored to customer needs, ensuring seamless hand-offs to onboarding/success teams post-sale. Collect and relay customer feedback to inform Product Marketing and improve offerings. What we’re looking for Curiosity - an insatiable appetite to understand customers’ challenges; a lifelong learner Hustler - analytical, data-driven, trend identifier Adaptability - you’re highly flexible and responsive to changing external conditions Leader - empathetic, clear communication, community builder Communicator - creative, innovative, strategic Bachelor’s degree in a business-related discipline (marketing, sales, finance, economics) 1 - 3+ years of experience (preferably 1+ years as a front-line field sales) Excellent communication, interpersonal, and organizational skills Strong writing, strategic thinking, and planning skills Extremely ambitious, hard working and self motivated Results and detail-oriented Ability to adapt, learn and operate with a growth mindset Highly creative and tries to solve problems in new and innovative ways Executive presence Proficiency in Google Suite (docs, slides, sheets) Nice-to-haves Proficiency in Salesforce, SalesLoft, or similar CRM / sales engagement tools Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. What else you need to know This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. The base salary range for this role is $65,000 to $73,000 per year. Add’l Incentive Compensation: Individuals can earn an estimated annual incentive compensation range of $65,000 - $73,000 when meeting performance expectations. Actual incentive compensation varies based on individual sales performance and targets. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company-paid life and disability insurance (short- and long-term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. Pet insurance discount. 401(k). Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies: Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? #LI-Onsite