Intake Coordinator at Oso Home Care in Burbank, CA

INTAKE COORDINATOR Full Time · Location: Burbank, Burbank, CA, US Oso Home Care is seeking a detail-oriented and empathetic Intake Coordinator to manage the intake process for our home healthcare infusion and pharmacy services. The ideal candidate will ensure seamless coordination between patients, healthcare providers, and our clinical team to deliver high-quality care.  Schedule: In office, Monday to Friday, 9:30 am to 6:00 pm with rotating weekends (one to two weekend days a month). Responsibilities: • Conduct initial patient assessments and gather necessary medical and insurance information. • Coordinate with healthcare providers to obtain prescriptions, medical orders, and patient histories. • Verify insurance coverage and obtain prior authorizations as needed. • Schedule and coordinate home infusion services, ensuring timely delivery of medications and supplies. • Maintain accurate and up-to-date patient records in compliance with regulatory standards. • Provide exceptional customer service and support to patients and their families throughout the intake process. • Collaborate with the clinical team to ensure smooth transitions and continuity of care. Qualifications: • High school diploma or equivalent; associate or bachelor's degree preferred. • Previous experience in a healthcare setting, preferably in home infusion or pharmacy services. • Strong organizational and multitasking skills with attention to detail. • Excellent communication and interpersonal skills. • Proficiency in electronic health records (EHR) and Microsoft Office Suite. • Knowledge of insurance verification and prior authorization processes. Family owned, room for growth, rewarding, fun and supportive atmosphere. We are a privately owned corporation founded in 1984. http://osohomecare.com Oso Home Care is an equal opportunity employer. Oso Home Care does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status, or any other characteristic protected by law. Applicant and employee privacy policy can be found at https://osohomecare.com