Orthopaedic Associates of Maine→
Clinical Coordinator - OrthoAccess… at Orthopaedic… · Portland
Skills
Job Description
Clinical Coordinator
About the Role:
Orthopaedic Associates of Maine is seeking a highly organized and patient-focused Clinical Coordinator to support our physicians, advanced practice providers, and clinical team at our OrthoAccess Walk-In Clinic. This role combines both clinical and administrative responsibilities, helping ensure a seamless patient experience from appointment preparation through post-operative follow-up. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is passionate about delivering exceptional patient care.
What You'll Do:
- Coordinate daily clinic operations alongside providers, clinical staff, and leadership
- Serve as a resource for clinical questions and workflow support
- Prepare and review patient charts for completeness prior to appointments
- Ensure required documentation, including H&Ps, is completed and available
- Manage patient communications through phone calls, portal messages, and other channels
- Act as a liaison between providers and patients regarding follow-up care, wound care, pain management, and appointments
- Enter orders for labs, imaging, and other services as directed by providers
- Document patient care and maintain accurate records within the electronic health record (EHR)
- Coordinate pre-operative care, diagnostic testing, and medical clearances with patients and care teams
- Schedule appointments and assist with obtaining prior authorizations
- Review test results with patients at the provider's direction
- Conduct post-operative patient follow-up calls and coordinate additional care as needed
- Process FMLA and disability paperwork
- Monitor departmental voicemail and assist with patient correspondence
- Collaborate with multiple departments to support efficient clinic operations
What You Bring:
- Experience in a medical office, clinic, or healthcare setting
- Strong understanding of clinical workflows and patient care coordination
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills and attention to detail
- Experience working within an electronic health record (EHR) system
- Ability to maintain patient confidentiality and comply with HIPAA requirements
- Excellent customer service and interpersonal skills
- Ability to work independently while collaborating effectively with a team
- Strong problem-solving skills and sound judgment
Why Orthopaedic Associates of Maine?
At Orthopaedic Associates of Maine, we're committed to providing exceptional orthopedic care while creating a workplace where employees feel supported and valued.
- Supportive, mission-driven team
- Competitive pay and benefits package
- Daytime shifts with no overnights or weekends
- Opportunity to grow your skills and expand your expertise
- Collaborative environment focused on exceptional patient care
- Meaningful work that directly impacts patients throughout their care journey
Join a team that values teamwork, communication, and outstanding patient care while helping patients achieve their best outcomes.