Production Software Engineer II at Oracle in Remote

Summary: Oracle is building a new organization focused on product development and strategy for Oracle Health. The Production Software Engineer will provide technical investigation and issue resolution for software products, collaborating with various teams to troubleshoot and debug applications. Responsibilities: - Provide client-facing technical investigation and issue resolution for assigned software products - Analyze client-reported technical issues within a large, mature code base in collaboration with other Production Software Engineers, Technical Solution Analyst team, IP development engineers, Product Management team, and client stakeholders - Troubleshoot and debug software applications in Java or C# - Navigate Linux servers through the command line - Have basic familiarity with SQL databases - Access code and track changes through Github - Investigate and troubleshoot applications and services in JAVA and SQL Databases by reviewing log files - Test workflows in client and internal domains - Compare functionality between code levels, check configuration settings and review source code to determine the cause and resolution of reported issues - Resolve high-priority and high-impact issues during on-call rotations (24x7 support for critical incidents) - Participate in Problem Management discussions with IP counterparts Required Qualifications: - Must have the ability to obtain and maintain federal security clearance necessary for this role, which requires being a US citizen - Bachelor of Science degree in Computer Science, Computer Engineering, Software Engineering, Computer Information Systems, Information Systems, Information Technology or related field, or equivalent, relevant work experience - 1-8 years of professional experience programming or troubleshooting Java code (or equivalent such C++ or C#) - Databases, data models, and schema (ex: Oracle MySQL) - Linux OS via command line - Analyze software design and code flows - Access code and track changes through Github - Investigate and troubleshoot applications and services in JAVA and SQL Databases by reviewing log files - Test workflows in client and internal domains - Compare functionality between code levels, check configuration settings and review source code to determine the cause and resolution of reported issues - Resolve high-priority and high-impact issues during on-call rotations (24x7 support for critical incidents) - Participate in Problem Management discussions with IP counterparts Preferred Qualifications: - Cloud troubleshooting or developing experience - Familiar with other Object Oriented Programming Required Skills: Java, C#, Linux OS, SQL Databases Important Skills: GitHub, Eclipse, Microsoft Visual Studio Nice-to-Have Skills: Cloud troubleshooting, Object Oriented Programming, Problem Management Benefits: Medical, dental, and vision insurance, including expert medical opinion, Short term disability and long term disability, Life insurance and AD&D, Supplemental life insurance (Employee/Spouse/Child), Health care and dependent care Flexible Spending Accounts, Pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation., 11 paid holidays, Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours., Paid parental leave, Adoption assistance, Employee Stock Purchase Plan, Financial planning and group legal, Voluntary benefits including auto, homeowner and pet insurance