Data Center Engineer at Oracle in Kansas City, KS

Summary: Oracle is a leading technology company focused on advancing healthcare through innovative solutions. The Data Center Engineer will be responsible for the implementation, support, and maintenance of Oracle Health's compute hardware, ensuring optimal performance and reliability in data centers. Responsibilities: - Perform performance trend analysis and manage the server/network capacity - React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate - Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system - Responsible for support documentation as well - Replacing failed server components, upgrading servers to meet the demands of applications, and proactively maintaining hardware to ensure efficient performance for its entire lifecycle - Responding to client emergencies in Oracle Health’s data centers as the Data Center Engineering team is the very last line of defense for clients before the server hardware itself - Replacing completely failed client machines quickly to reduce the amount of time the client is in either a loss of redundancy or an outage situation - Coordinating with third-party vendors. The Data Center Engineering team is the bridge between Oracle Health Application & Infrastructure and third-party contractors and vendor companies who interact with the data centers - Maintaining a spare parts inventory with Data Center Capacity and Asset Management Required Qualifications: - Resolve and diagnose server hardware issues at scale - Identify and help document for the Data Center Engineering knowledge base - Assist with process improvements and standard methodologies - Ability to work both independently and as a part of a team - A desire to learn more about the industry and a passion to make a difference in healthcare - Education Qualifications: 4-year degree or higher education, computer science or technology, or equivalent work experience - Receipt of the appropriate government security clearance card applicable for your position - Due to the client contract you will be assigned, this position requires you to be a U.S. citizen - Perform performance trend analysis and manage the server/network capacity - React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate - Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system - Responsible for support documentation as well - Replacing failed server components, upgrading servers to meet the demands of applications, and proactively maintaining hardware to ensure efficient performance for its entire lifecycle - Responding to client emergencies in Oracle Health's data centers as the Data Center Engineering team is the very last line of defense for clients before the server hardware itself - Replacing completely failed client machines quickly to reduce the amount of time the client is in either a loss of redundancy or an outage situation - Coordinating with third-party vendors. The Data Center Engineering team is the bridge between Oracle Health Application & Infrastructure and third-party contractors and vendor companies who interact with the data centers - Maintaining a spare parts inventory with Data Center Capacity and Asset Management Required Skills: Server hardware troubleshooting, Process improvement Important Skills: Knowledge base documentation, Team collaboration Nice-to-Have Skills: Desire to learn Benefits: Medical, dental, and vision insurance, including expert medical opinion, Short term disability and long term disability, Life insurance and AD&D, Supplemental life insurance (Employee/Spouse/Child), Health care and dependent care Flexible Spending Accounts, Pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation., 11 paid holidays, Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours., Paid parental leave, Adoption assistance, Employee Stock Purchase Plan, Financial planning and group legal, Voluntary benefits including auto, homeowner and pet insurance