Commissions Associate

Summary: Oracle Cloud ERP is seeking a Commissions Associate to be an integral part of their Commissions team. The role focuses on the accurate processing of commission revenue and requires strong analytical skills to resolve inquiries efficiently. Responsibilities: - Research commission inquiries via Salesforce for CA/CAN Advisors, BD and Resource Centers - Review, analyze commission cases, and meet established service levels within 48hrs - Problem solver with the ability to identify problems and issues of varying complexities that can potentially affect our advisors - High level of analytical skill, and ability to make independent decisions to arrive at satisfactory solutions - Is resourceful, works independently with minimal instruction and is reliable - Ability to analyze and identify root cause of issues and recommend efficiencies - Works on complex projects, using analytical skills to provide high level of detail - Team player works as a productive member, positive contributor to team - Training of commission statements/client analytics for new advisors, as requested - Answer customer calls and resolving issue using multiple resources Required Qualifications: - Ability to be flexible and easily adapt to changes in a fast-paced environment - Able to work overtime as needed - Keen attention to detail and accuracy Preferred Qualifications: - 1- 3 years prior experience in a Financial Institution - 1 years of Accounting experience - Proficient in MS Office; Excel; 10 Key; (nice to have Docupace; Netxpro; Salesforce experience) - Problem-solving/troubleshooting skills - Strong organizational, verbal and written communication skills - Team player who possesses great initiative and excellent judgment - Self-starting individual who is able to work under minimal supervision - Ability to effectively prioritize and handle multiple tasks and deadlines simultaneously Required Skills: Financial Institution experience, Accounting experience, Microsoft Excel, 10 Key, Salesforce Benefits: Competitive performance-based bonus