Software Engineer at Optum in Remote

Summary: Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The Software Engineer - AI & Security Technology will design, develop, implement, and support software, AI-powered solutions, integrations, analytics, databases, and infrastructure that enhance physical corporate security operations. The role will also support enterprise security platforms and troubleshoot production issues affecting security operations.

Responsibilities:
- Support and maintain enterprise corporate security platforms including: Access Control, Visitor Management Video Surveillance Systems, Alarm Monitoring Platforms, Risk Intelligence and Command Center systems
- Design, develop, enhance, and support software integrations between security systems, enterprise applications, and cloud services
- Develop and maintain applications, APIs, databases, automation scripts, and reporting solutions that improve security operations and business processes
- Support AI-driven security initiatives including video analytics, threat detection, automation, reporting, and operational intelligence solutions
- Troubleshoot application, server, database, and integration issues and coordinate resolution of production incidents affecting corporate security operations

Required Qualifications:
- • 1+ years of software development experience with a focus on backend systems, automation, or AI-enabled applications
- • 1+ years of experience with Python building AI workflows, integrations, APIs, and automation services
- • 1+ years of experience designing and implementing agentic workflows, including triggers, decision trees, state management, and multi-step orchestration patterns
- • 1+ years of experience integrating enterprise systems and third-party services through REST APIs and event-driven architecture
- • 1+ years of SQL skills (queries, joins, data modeling, and performance optimization)
- • 1+ years of experience building, deploying, and supporting production solutions through CI/CD pipelines while following security best practices and mitigating operational risk

Preferred Qualifications:
- • Experience with Large Language Models (LLMs) and AI platforms such as Azure OpenAI, OpenAI, Anthropic, or similar services
- • Experience developing AI agents that utilize tools, memory, workflow orchestration, and human-in-the-loop decision processes
- • Experience processing and analyzing unstructured data including emails, support tickets, documents, transcripts, and call recordings
- • Familiarity with Retrieval-Augmented Generation (RAG), vector databases, semantic search, and prompt engineering concepts
- • Experience working in regulated environments such as healthcare, security, financial services, or other compliance-driven industries

Required Skills: Python, AI Workflow Development, Agentic Workflows, REST APIs, Event-Driven Architecture, SQL, Data Modeling, CI/CD Pipelines, Security Best Practices, Large Language Models (LLMs), Azure OpenAI, OpenAI, Anthropic, AI Agents, Unstructured Data Processing, Retrieval-Augmented Generation (RAG), Vector Databases, Semantic Search, Prompt Engineering, Healthcare Security Operations

Benefits: Flexible telecommuting from anywhere within the U.S., Paid Time Off which you start to accrue with your first pay period, 8 Paid Holidays, Medical Plan options, Participation in a Health Spending Account or a Health Saving account, Dental, Vision, Life & AD&D Insurance, Short-term disability and Long-Term Disability coverage, 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program, Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.), Incentive and recognition programs, Equity stock purchase, 401k contribution, Career development opportunities