Senior Systems Management Analyst at Optum · Cebu City

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Compliance with both Optum and client business unit requirements
• Support Workday Payroll configuration including earnings, deductions, taxes and payroll calculations
• Assist in payroll processing, payroll validation and reconciliation activities
• Troubleshoot and resolve payroll-related system and configuration issues
• Participate in Workday quarterly release reviews and payroll enhancements
• Support payroll integrations, EIBs and data loads
• Assist with change control and migration activities across Workday tenants
• Support application maintenance, security and access management
• Monitor interface and integration errors and perform issue resolution
• Monitor ServiceNow queue and provide timely updates to stakeholders
• Work directly with business users to gather requirements and document solutions
• Support payroll audits, compliance activities and process improvements
• Collaborate with HR, Benefits, Time Tracking and Finance teams
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 4 years of Workday Payroll experience
• Worked as a Technical Consultant, or Developer, Configurator)
• Hands-on experience with Workday Payroll configuration and support
• Experience with EIBs, reports and calculated fields
• Solid understanding of payroll processing, earnings, deductions and taxation concepts
• Understanding of Workday business objects and security concepts
• Proven solid analytical and problem-solving skills
• Proven excellent communication and collaboration abilities
• Willingness to work in US business hours

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

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