Optimal Dispatch Service LLC→
Freight Planning & Dispatch Support Associate… at Optimal… · Madison
Skills
Job Description
Position Details
Oregon-Based Freight Operations (Madison hiring priority with nationwide remote eligibility)
Employment Type: Full-Time
Work Arrangement: Hybrid or Remote
Industry/Category: Freight Dispatching / Logistics / Transportation Operations
Level: Entry Level / Experienced
Position Overview
Manages freight planning, load assignment, and dispatch workflow through Oregon-based systems. Madison candidates may participate in hybrid workflow sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.
Key Responsibilities
Assign and monitor freight loads in dispatch systems
Track shipments and maintain detailed operational records
Communicate updates, delays, or exceptions to internal teams and drivers
Maintain detailed dispatch logs
Identify workflow inefficiencies and recommend process improvements
Collaborate with Oregon-based management for operational alignment
Escalate scheduling conflicts or operational issues as needed
Qualifications
Strong verbal and written communication skills
Computer proficiency including dispatch/tracking systems
Highly organized, detail-oriented, and process-driven
Ability to follow structured workflows and procedures
Time management and multitasking skills
Experience optional; full training provided
Work Environment
Hybrid and remote Oregon-based dispatch operations. Madison candidates may attend hybrid workflow sessions; remote candidates fully supported.
Communication & TCR Compliance Notice
Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply “STOP” to opt out and “HELP” for assistance.