Hospice Clinical Manager at Optimal Care in Grand Rapids, MI

Optimal C****are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About the Role

Lead hospice care delivery with clinical excellence, compassion, and a deep commitment to supporting patients and families during life’s final journey. As a Hospice Clinical Manager, you’ll oversee a multidisciplinary team responsible for providing end-of-life care, ensuring every patient receives coordinated, high-quality support that honors dignity, comfort, and individual needs.

This role is ideal for an experienced RN who blends strong clinical judgment with leadership capability and a passion for hospice philosophy. You’ll guide and develop an interdisciplinary team—including nurses, social workers, spiritual care, and other supportive services—while ensuring regulatory compliance, quality standards, and operational excellence are consistently met. Partnering closely with field staff, physicians, and organizational leadership, you’ll shape care delivery, support staff development, and drive continuous improvement across all aspects of hospice services. Your leadership will directly influence both patient experience and team culture, ensuring compassionate care remains at the center of every decision.

Location

• Office Location: 770 Kenmoor Ave, Suite 100, Grand Rapids MI 49546

Hours

• Monday to Friday, 8 a.m. to 5 p.m.
• Includes on-call administrative phone support rotation for after-hours field staff

Required Qualification

• Graduate of an accredited Diploma, Associate, or Baccalaureate School of Nursing
• Current State License as a Registered Nurse
• Minimum 2 years of experience as a registered nurse
• Reliable transportation, valid driver’s license, and valid automobile insurance coverage
• Ability to travel moderately within service area

Preferred Qualifications

• Bachelor of Science in Nursing (BSN)
• Hospice or home health experience
• Management or supervisory experience

Essential Skills and Competencies

• Excellent observation, verbal, and written communication skills
• Strong understanding of business management principles and healthcare operations
• Knowledge of governmental regulations, Medicare/Medicaid requirements, and CHAP standards
• Advanced nursing skills consistent with accepted clinical standards
• Ability to assess and respond to diverse needs across varied care settings
• Strong organizational skills with ability to manage multiple priorities and deadlines
• Empathy for managing emotional situations while respecting individual lifestyles
• Leadership abilities including coaching, personnel management, and staff development
• Critical thinking and problem-solving skills
• Understanding of hospice philosophy and palliative care principles

Pay Range

$85,000—$90,000 USD

How We Care for You

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection
• And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.