Instructional Designer at Opswat · Ho Chi…

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position

We are seeking a passionate Instructional Designer to join our fast-growing online training team. At OPSWAT Academy, our E-Learning platform has achieved tremendous success, and we are excited to welcome a talented individual to help us build on this momentum. As a Instructional Designer, you will collaborate with team members and Subject Matter Experts (SMEs) to create dynamic and impactful cybersecurity training materials.

What you will be doing

• Collaborate with Subject Matter Experts (SMEs): Support SMEs in structuring and refining content to ensure alignment with learning objectives and learner needs.
• Course Development: Design, develop, and update intuitive and engaging eLearning materials using tools such as Articulate 360 (Storyline and Rise).
• Instructional Quality Assurance: Perform detailed quality reviews to ensure accuracy, instructional clarity, consistency, and alignment with OPSWAT Academy guidelines.
• LMS Administration: Support learner enrollment, access management, and reporting activities within WorkRamp or similar LMS platforms.
• Documentation & Reporting: Maintain clear, accurate documentation related to course content, development progress, and project updates

What We Need From You

• At least 3 years of relevant working experience
• Proficiency in English, with strong listening, speaking, reading, and writing skills.
• Clear and effective verbal and written communication, with the ability to present ideas confidently.
• Experience with eLearning authoring tools, particularly Articulate 360 (Storyline and Rise).
• Basic photo and video editing skills to enhance instructional content.
• A solid foundational understanding of cybersecurity concepts.
• Genuine interest in technology and a strong, learner- and customer-focused mindset.
• Strong attention to detail with a high sense of responsibility and ownership, ensuring tasks are completed thoroughly and on time.
• A collaborative, team-oriented approach, valuing coherence and consistency across courses.
• Commitment to clear documentation, transparent tracking, and proactive communication to support team alignment, collaboration, and continuous improvement.

It Would Be Nice If You Have

• Previous experience in cybersecurity training or related fields.
• Experience with educational technology platforms.
• Familiarity with Jira or other agile workforce management tools.
• Basic familiarity with HTML, CSS, and JavaScript, and a willingness to get hands-on with small tweaks or adjustments as needed (full fluency not required).

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.