Solutions Engineer at OpenLM in Hybrid remote in Houston, TX

OpenLM is looking for a curious, technically minded Technical Account Executive to join our US team. This is a hybrid role sitting at the intersection of presales, technical support, and customer business partnership. You will work directly with prospects and customers — understanding their engineering and IT environments, demonstrating our software license management platform, and ensuring their long-term success.

This is a growth role. Strong performers will be developed into Key Account Managers or Business Managers, taking ownership of strategic accounts and regional revenue targets.

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WHAT YOU WILL DO

Presales & Solution Consulting

• Run product demonstrations tailored to each prospect's technical environment (EDA, CAD, engineering software stacks).
• Respond to RFPs and technical questionnaires; prepare evaluation plans and proof-of-concept scopes.
• Partner with the sales team to qualify opportunities and move deals through the pipeline.

Customer Success & Technical Support

• Serve as the primary technical point of contact for a portfolio of US accounts post-sale.
• Troubleshoot license server issues, integration questions, and deployment challenges.
• Conduct periodic business reviews and usage health checks with customer stakeholders.

Business & Account Development

• Understand each customer's license optimization goals, IT governance requirements, and budget cycles.
• Identify upsell and expansion opportunities; collaborate with account owners on renewal strategies.
• Build relationships across IT, procurement, and engineering personas within customer organizations.

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Requirements

Required

• Bachelor's degree in Computer Science, Engineering, Information Systems, or any Engineering field preferred; equivalent hands-on technical experience will be considered.
• 0–3 years of experience in a technical sales, solutions engineering, or support role (internships count).
• Comfortable discussing technical topics — servers, networks, software licensing, or IT infrastructure.
• Strong written and verbal communication; confident presenting to both technical and business audiences.
• Self-starter who can manage a pipeline, follow up diligently, and work independently across time zones.

Benefits

YOUR GROWTH PATH

We promote from within. Here is what a typical trajectory looks like at OpenLM:

Stage

Focus

Timeline

Technical Account Executive

Presales, POC delivery, technical support, early account ownership

Now → Year 2

Key Account Manager

Own a strategic account portfolio; renewals, expansions, exec relationships

Year 2–3

Business Manager – US

P&L ownership for the US region; team coordination, partner strategy

Year 3+

WHY OPENLM

• Global impact — our platform is used by aerospace, automotive, defense, and R&D teams in 40+ countries.
• Real ownership from day one — you will run POCs, lead calls, and manage accounts, not just shadow seniors.
• Fast-growing company with a flat structure — your ideas reach leadership quickly.
• Remote-friendly with a collaborative team across the US, India, Japan, and Europe.
• Competitive base salary, performance bonus, for strong performers.

Pay: $70,000.36 - $80,000.28 per year

Benefits:

• Health insurance
• Paid time off
• Work from home

Work Location: Hybrid remote in Houston, TX 77029