AML Operations Analyst at Ooredoo in Tunis

AML Operations Analyst

Location: Tunis

🚀 Welcome to Your Next Adventure!

About The Role

AML Operations Analyst will support AML and compliance activities by reviewing customer profiles, monitoring transactions, identifying suspicious activity, and conducting investigations. Working closely with cross-functional teams, you will help manage risks, ensure regulatory compliance, and contribute to corrective actions related to customer refusals, account blockages, and compliance breaches.

In this role, you'll collaborate with senior leaders and teams across the organization to support the company's Anti-Money Laundering (AML) and Financial Crime Compliance framework. You will help ensure that customer transactions and risk-related information is collected, analyzed, and reported effectively to support informed decision-making and regulatory compliance.

🛠 What You’ll Get Your Hands On

Customer Due Diligence (CDD/KYC): Reviewing customer onboarding and periodic reviews, validating documentation, assessing customer risk profiles, and ensuring compliance with KYC requirements.

Transaction Monitoring & Investigations: Monitoring customer activity, investigating alerts and unusual transactions, identifying potential money laundering or terrorist financing risks, and escalating suspicious activity where appropriate.

Sanctions & Screening: Conducting sanctions, PEP, and adverse media screenings, analyzing potential matches, and supporting compliance with international sanctions requirements.

Reporting & Case Management: Documenting investigations, maintaining accurate case records, preparing Suspicious Transaction Reports when required, and producing management reports on AML risks, trends, and key performance indicators.

Financial Crime Intelligence & Horizon Scanning: Monitoring regulatory developments, enforcement actions, typologies, and industry trends to help the company stay ahead of emerging financial crime risks.

Program Improvement: Identifying opportunities to enhance AML processes, controls, monitoring systems, and operational efficiencies through continuous improvement initiatives and automation.

🧙 What We're Looking For

• Bachelor’s degree in finance, Banking, Business Administration, Accounting, Economics, or a related field.
• Basic understanding of financial systems, banking operations, and regulatory environments (AML/CFT, KYC).
• Academic exposure to topics such as risk management, auditing, compliance, or data analysis is an advantage.
• Minimum 5 years’ experience in a business analyst role.
• Experience in AML, Compliance, Risk, or Financial Crime environments is preferred; business analysis or operational roles in financial services are also relevant.
• Good understanding of fintech, payment services, and the basic regulatory environment (AML/CFT, KYC, sanctions).
• Ability to analyse data and support investigations, with experience using data tools and dashboards.
• Strong skills in documenting processes, procedures, and case workflows in a clear and structured way.
• Experience using Microsoft tools such as SharePoint, Power BI, and Power Automate to support reporting, monitoring, and process automation.

Preferred Qualifications

• Exposure to risk management, auditing, compliance, or data analytics.
• Experience supporting regulatory or compliance-focused transformation initiatives.
• Certifications in Business Analysis, Compliance, AML, or related disciplines are advantageous.

Skills & Competencies

• Strong stakeholder management and communication skills.
• Excellent documentation and presentation abilities.
• Analytical mindset with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative team player with a proactive approach to problem-solving.

Why join us? 🚀

At Ooredoo Fintech, you’ll have the opportunity to:

🌍 Work across markets — collaborate with diverse teams and customers.
💡 Build what’s next — contribute to innovative Fintech and digital solutions.
📈 Make an impact — see your ideas turn into real business outcomes.