Senior Sales Account Manager at Onto Innovation in Singapore

Senior Sales Account Manager

Location: Singapore

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Sales Strategy & Account Management

• Develop and execute detailed sales strategies, including objectives and action plans, for specific sales opportunities and assigned accounts to grow Onto Innovation revenue while protecting corporate margin objectives.
• Manage the total Onto Innovation–to‑customer relationship, including executive, technical, marketing, service, and operations interactions.
• Maintain a proactive approach to account management by identifying risks and potential issues before they impact customer satisfaction or revenue.

Customer Engagement & Communication

• Schedule and conduct customer meetings, generating detailed Sales Call Reports with defined action items and follow‑up plans.
• Track action lists and ensure timely closure of all open issues.
• Arrange and deliver technical presentations at customer sites and support customer visits to Onto Innovation facilities.
• Serve as the primary point of contact for sales‑ and service‑related customer issues, ensuring rapid resolution and maintaining customer confidence.

Forecasting & Commercial Management

• Own and manage the weekly sales forecast using Excel and SharePoint, maintaining a rolling six‑month outlook.
• Ensure quotes are generated accurately, delivered in a timely manner, and properly entered into the Onto Innovation revenue plan.
• Monitor customer receivables and work with customers and internal finance teams to resolve collection challenges.
• Support commercial negotiations and manage Customer Purchase Agreements (CPAs) and associated amendments.

Internal Coordination

• Work closely with factory, applications, service, and operations teams to resolve customer issues efficiently and communicate feedback back into the organization.
• Manage customers build configurations, including translating Engineering Authorization Requests (EARs) into Bills of Material (BOMs) as required.
• Support and manage clean order bookings to ensure timely and accurate order execution.

Market & Competitive Intelligence

• Maintain a strong understanding of Onto Innovation’s product portfolio, technology roadmap, and value proposition.
• Stay current on competitive products and market developments, maintaining up‑to‑date competitive presentation materials.
• Develop awareness of key market drivers, trends, and challenges within the semiconductor industry.

Qualifications

• BS or MS degree in a science or engineering discipline.
• 10 years of recent experience in the semiconductor industry with a minimum of 5 years of Semiconductor equipment sales experience
• Preferred 15 years of semiconductor industry experience with a minimum of 5 years leading a sales organization in Metrology, Inspection and Lithography
• Solid understanding of semiconductor industry dynamics with experience selling to leading semiconductor manufacturers and ability to articulate high value customer‑specific problems Onto helps solve
• Strong organizational, communication (verbal and written), and relationship‑management skills.

• Experience supporting complex, multi‑stakeholder customer environments.
• Able to present to Executive level audience

• Able to travel >30% of time as when required

Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.