Patient Care Coordinator - Lone Tree Family… at OnPoint… · Lone Tree

Summary: OnPoint Medical Group is a physician-led healthcare network focused on expanding access to high-quality, affordable care through family, internal medicine, OB-GYN, and pediatric practices. The Patient Care Coordinator supports patient registration, appointment scheduling, communications, insurance verification, billing, and patient record management while providing professional and confidential front-office service.

Responsibilities:
- Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information
- Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules
- Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette
- Verify medical insurance coverage and assist patients with billing questions and payment processing
- Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards
- Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified

Required Qualifications:
- High school diploma or equivalent required
- Proficiency in using computer systems and electronic health record (EHR) software
- Strong communication skills, both verbal and written, with excellent telephone etiquette
- While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear
- Occasionally required to walk; sit, stoop, kneel, crouch, or crawl
- Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus

Preferred Qualifications:
- associate degree or higher in healthcare administration or related field preferred
- Experience working in a primary care or outpatient clinic setting
- Familiarity with healthcare compliance standards such as HIPAA
- Certification in medical office administration or patient coordination
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Knowledge of medical insurance processes, patient billing, and appointment scheduling
- Proven experience in healthcare registration or front desk operations within a medical or clinical environment

Required Skills: Electronic Health Records (EHR), Healthcare Registration, Medical Insurance Verification, Patient Billing, Appointment Scheduling, HIPAA Compliance, Medical Office Administration

Benefits: Health insurance plan options for you and your dependents, Dental, and Vision, for you and your qualified dependents, Company Paid life insurance, Voluntary options for short-term disability, and long-term disability coverage, AFLAC Plans, Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately, PTO accrued