Senior Principal Advisor – Human Resources at OneWest Bank · Bengaluru

Senior Principal Advisor – Human Resources Location: Bangalore, India FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description: The purpose of this role is to enable a great leadership and associate engagement at scale, and act as a trusted advisor to senior leaders to drive business outcomes through strategic talent interventions and hands-on execution. This role plays a critical role in shaping leadership effectiveness, strengthening organizational capability, and embedding a culture of performance, inclusion, and accountability in a high performing and growing organizational context. Job Details Position Title: Senior Principal Advisor- Human resources Career Level: P5 Job Category: VP Role Type: Hybrid Job Location: Bengaluru Typical work timings: 11am – 8pm. Being flexible on work scheduleas required. About the Team: The HR Business Partner (HRBP) team is a strategic enabler of First Citizens’ mission to be client-centered, relationship-driven, and long-term focused. The team partners closely with business leaders to ensure that talent, leadership, and organizational capability are aligned to deliver sustained business outcomes. The team serves as the strategic interface between the business and the broader HR function bringing together insights from the business, data, and Centers of Excellence (CoEs) to design and deliver integrated, high-impact people solutions. Impact (Why this role matters) This role is pivotal in enabling the organization to scale effectively while maintaining a high-performance, people-centric culture. 2 Internal • Drives business performance through people by ensuring the right talent, structure, and leadership are in place • Elevates leadership effectiveness, directly influencing decision quality, team health, and execution speed • Builds strong manager capability, which is the critical lever for team performance and associate engagement • Enhances associate experience, leading to improved retention, productivity, and employer brand • Anticipates and mitigates organizational risks through data-driven insights and proactive interventions • Ensures execution excellence, translating talent strategy into tangible, measurable business outcomes Key Deliverables (Duties and Responsibilities) • Serve as a strategic advisor to business leaders to build high performing teams, develop, and retain top talent aligned with business outlook • Develop and execute talent and engagement strategies to build a high-performing, agile workforce in line with business objectives • Lead organizational design, change management, and workforce planning initiatives to drive business transformation • Develop, implement, and communicate HR policies and programs, ensuring compliance and consistency across the organization • Closely partner with leaders on timely and effective execution of key talent processes including talent reviews, succession planning, merit and promotion cycles • Ensure all talent and rewards decisions are fair, consistent and align with the overall organizational objectives of a high performance culture • Partner closely with employee relations on conflict resolution, and complex investigations, ensuring fair and timely outcomes • Translate data into clear narratives and actionable recommendations for leaders • Facilitate leadership development, succession planning, and strategies for identifying and growing high-potential talent • Act as a culture steward and change agent, leading programs that foster innovation, engagement, and employee advocacy Skills and Qualification (Functional and Technical Skills) 3 Internal Functional Skills: • Excellent communication, coaching, interpersonal, and relationship management skills at all levels. • Strong command of tools like Excel and Powerpoint for data analysis and visualization • Workday system user experience will be an added advantage • Change Leadership – Ability to influence senior stakeholders and navigate change resistance • Project Management – Ability to lead cross-functional projects and deliver them successfully • High Ownership and bias for action • Strong coaching and facilitation skills • Challenges constructively while maintaining strong relationships • Builds credibility quickly through insight and delivery • Demonstrates high integrity, empathy, and sound judgment Technical Skills: • Organizational design • Performance and Talent management • Employee relations and conflict resolution • Strong understanding of Compensation processes Qualifications: • MBA/PGDBM in Human Resources or related areas. Relevant industry certifications preferred • 15+ years of progressive HR experience with relevant experience in Banking industry • Proven ability to link HR strategy to business outcomes and influence senior stakeholders • Strong understanding of local labor laws, HR best practices, and talent management strategies • Demonstrated initiative, problem-solving skills, and independent decision-making in a fast-paced environment • Proven success in prior roles with visible business impact Relationships & Collaboration • Reports to: Director - Human Resources • Partners with: Business Heads, BU leadership teams, Business management teams, HR CoE teams Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.