Call Center Sales Supervisor - Verizon at OneTouch Direct in Tampa, FL

At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!

Your Key Responsibilities:

• Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.

• Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.

• Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.

• Organize engaging training sessions that enhance product knowledge and sharpen sales skills.

• Be the go-to person for any customer escalations, turning challenges into delightful resolutions.

• Collaborate with our wonderful management team to refine sales processes and continually improve our operations.

• A bachelor's degree or equivalent experience.

• At least 2 years of experience in a sales-focused call center supervisory role.

• A proven knack for leading and motivating a fantastic sales team.

• Great communication and people skills – you can connect with anyone!

• Strong analytical abilities to help us understand our data better.

• A positive attitude that thrives in a fast-paced, results-oriented environment.

• Familiarity with CRM software and Microsoft Office Suite – a tech-savvy superstar!

  • Full-Time Hours: 40 hours per week schedule
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!