Customer Service Officer at One New Creation in Kendall, FL

About the Role

We are seeking a motivated and customer-focused Customer Service Officer to help customers understand available products and services while ensuring a positive experience. This opportunity is ideal for someone who enjoys helping people, building relationships, and finding practical solutions. Training and ongoing guidance will be provided.

Responsibilities

• Assist customers with questions about products, services, and current promotions.
• Identify customer needs and provide helpful information and suitable solutions.
• Address routine concerns with patience and professionalism.
• Build positive customer relationships through attentive service.
• Explain available options clearly and accurately.
• Collaborate with team members to maintain service standards and achieve shared goals.
• Participate in training sessions to develop product knowledge and customer service skills.

What We Offer

• Training and ongoing professional development.
• Opportunities to strengthen communication and problem-solving skills.
• A supportive and collaborative team environment.
• Opportunities for professional growth and advancement.
• Compensation based on the position and experience.